Published by n-tv Nachrichtenfernsehen GmbH on Dec 3, 2024

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Why should I report an Issue with ntv Nachrichten?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of n-tv Nachrichtenfernsehen GmbH to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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ntv Nachrichten Customer Insights

1. How comes NTV does not offer this feature while other apps do not have an issue with licensing ? While living in the so called European "Union" and in a "global economy" this is definitely inacceptable.Slow backend servers, too much/long/annoying advertisement making news app look unprofessional, recently no contents are loaded ntv's servers seem to be dimensioned too small causing buffering issues for videos, IT had been irresponsible so far.

2. Articles in the Ratgeber section bait readers to pay in order to read the full article.To the point news from Germany, Europe and ww!Used to love the app however uninstalled it because videos do no longer play outside of Germany.

3. Any normal user of the Internet who wants to keep up with World affairs or a particular topic does not need advertising at all.

4. The articles are OKThe app is trying to connect to Samsung Gear all the time ... not even on my phone ... It keeps showing up and is asking for permissions.

5. The user view is cluttered and not well laid out, very few news per screen.

6. Love the app, but uninstalling now ... Try again in a few weeks ... Maybe somebody will fix it ! Super annoyingLive stream does not work properly.

7. Lacks customisation concerning news categories.

8. I have selected my topics in the settings, to no avail, I get tons of sports updates.

9. Blocking your videos unless I pay something is not reader friendly.

10. 30.8.2020 App is heavily cluttered with ads which makes the experience very annoying.

11. If you don't want people to use your site, don't publish it.Too much sport.

Steps to Troubleshoot & Fix ntv Nachrichten Issues

1. Fix ntv Nachrichten Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart ntv Nachrichten: Restarting the app will resolve most errors.
  2. Update the ntv Nachrichten App. Here is how:
    1. On Android goto PlayStore » Search for "ntv Nachrichten" » Open ntv Nachrichten » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ntv Nachrichten » click "UPDATE".
  3. Clear ntv Nachrichten app cache: Clearing cached data will force your app to retrieve the latest data directly from ntv Nachrichten servers.
    1. On Android, goto Settings » Apps » Select "ntv Nachrichten" » click Storage » click "Clear Cache".
  4. Check ntv Nachrichten app permissions. If any of these permissions required to use your device's features are disenabled, ntv Nachrichten might not work.
  5. Uninstall and reinstall ntv Nachrichten. If nothing else has worked, completely uninstall ntv Nachrichten then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing ntv Nachrichten not working


2. Fix ntv Nachrichten Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make ntv Nachrichten be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to ntv Nachrichten not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, ntv Nachrichten may not be able to connect to the Internet when running in the background.

Reported Issues