Published by FUNKE MEDIENGRUPPE on Sep 12, 2024

contact WAZ E-Paper Chat with our AI-based WAZ E-Paper Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with WAZ E-Paper?



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Why chat with our AI WAZ E-Paper Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of WAZ E-Paper.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Ich kann die Artikel auf meinem Desktop lesen, aber mit dem selben Login get es nicht.

2. Das habe ich getan, trotzdem kann ich nicht in der App einloggen.

3. Die IT Leute habe mir empfohlen die App zu entfernen dann nochmal zu installieren.

4. Die App funktioniert nicht.

Steps to Troubleshoot & Fix WAZ E-Paper Issues

1. Fix WAZ E-Paper Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart WAZ E-Paper: Restarting the app will resolve most errors.
  2. Update the WAZ E-Paper App. Here is how:
    1. On Android goto PlayStore » Search for "WAZ E-Paper" » Open WAZ E-Paper » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for WAZ E-Paper » click "UPDATE".
  3. Clear WAZ E-Paper app cache: Clearing cached data will force your app to retrieve the latest data directly from WAZ E-Paper servers.
    1. On Android, goto Settings » Apps » Select "WAZ E-Paper" » click Storage » click "Clear Cache".
  4. Check WAZ E-Paper app permissions. If any of these permissions required to use your device's features are disenabled, WAZ E-Paper might not work.
  5. Uninstall and reinstall WAZ E-Paper. If nothing else has worked, completely uninstall WAZ E-Paper then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing WAZ E-Paper not working


2. Fix WAZ E-Paper Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make WAZ E-Paper be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to WAZ E-Paper not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, WAZ E-Paper may not be able to connect to the Internet when running in the background.

Reported Issues

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