Published by FUNKE MEDIENGRUPPE on Sep 12, 2024

Report an issue with WAZ E-Paper.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with WAZ E-Paper?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of FUNKE MEDIENGRUPPE to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact WAZ E-Paper image 1 contact WAZ E-Paper image 2

WAZ E-Paper Customer Insights

1. Ich kann die Artikel auf meinem Desktop lesen, aber mit dem selben Login get es nicht.

2. Das habe ich getan, trotzdem kann ich nicht in der App einloggen.

3. Die IT Leute habe mir empfohlen die App zu entfernen dann nochmal zu installieren.

4. Die App funktioniert nicht.

Steps to Troubleshoot & Fix WAZ E-Paper Issues

1. Fix WAZ E-Paper Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart WAZ E-Paper: Restarting the app will resolve most errors.
  2. Update the WAZ E-Paper App. Here is how:
    1. On Android goto PlayStore » Search for "WAZ E-Paper" » Open WAZ E-Paper » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for WAZ E-Paper » click "UPDATE".
  3. Clear WAZ E-Paper app cache: Clearing cached data will force your app to retrieve the latest data directly from WAZ E-Paper servers.
    1. On Android, goto Settings » Apps » Select "WAZ E-Paper" » click Storage » click "Clear Cache".
  4. Check WAZ E-Paper app permissions. If any of these permissions required to use your device's features are disenabled, WAZ E-Paper might not work.
  5. Uninstall and reinstall WAZ E-Paper. If nothing else has worked, completely uninstall WAZ E-Paper then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing WAZ E-Paper not working


2. Fix WAZ E-Paper Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make WAZ E-Paper be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to WAZ E-Paper not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, WAZ E-Paper may not be able to connect to the Internet when running in the background.

Reported Issues