Published by Ippen Digital on Aug 28, 2024

Report an issue with Merkur.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Merkur: Aktuelle Nachrichten?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Ippen Digital to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Merkur: Aktuelle Nachrichten image 1 contact Merkur: Aktuelle Nachrichten image 2

Merkur Customer Insights

1. Wegen der ganzen nachladenden Werbebanner springt der Inhalt so oft, dass kein vernünftiges Lesen möglich ist.

2. ads cover everythingGreat news90% Werbung überdeckt gnadenlos 10% Nachrichten.

3. Toll- weiter so!Unbrauchbar.

4. stupid.

Steps to Troubleshoot & Fix Merkur Issues

1. Fix Merkur Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Merkur: Restarting the app will resolve most errors.
  2. Update the Merkur App. Here is how:
    1. On Android goto PlayStore » Search for "Merkur" » Open Merkur: Aktuelle Nachrichten » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Merkur » click "UPDATE".
  3. Clear Merkur: Aktuelle Nachrichten app cache: Clearing cached data will force your app to retrieve the latest data directly from Merkur servers.
    1. On Android, goto Settings » Apps » Select "Merkur: Aktuelle Nachrichten" » click Storage » click "Clear Cache".
  4. Check Merkur app permissions. If any of these permissions required to use your device's features are disenabled, Merkur might not work.
  5. Uninstall and reinstall Merkur. If nothing else has worked, completely uninstall Merkur then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Merkur not working


2. Fix Merkur Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Merkur be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Merkur not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Merkur may not be able to connect to the Internet when running in the background.

Reported Issues