AppContacterPublished by FUNKE MEDIENGRUPPE
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Chat with our AI-based News38 Support
Why chat with our AI News38 Support?
- Our AI is availaibe 24/7, to help you solve any pressing challenges.
- You'll get immediate access to a support assistant specifically trained on support materials of News38.
- Skip support wait times and emailing back and forth. Get help immediately.
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What users are saying
Steps to Troubleshoot & Fix News38 Issues
1. Fix News38 Not Working/Crashes/Errors/Unresponsive & Black/White screen:
- Restart News38: Restarting the app will resolve most errors.
- Update the News38 App. Here is how:
- On Android goto PlayStore » Search for "News38" » Open News38 – News aus Niedersachse » click "Update".
- On iPhone, goto AppStore » Your profile » Available Updates » Check for News38 » click "UPDATE".
- Clear News38 – News aus Niedersachse app cache: Clearing cached data will force your app to retrieve the latest data directly from News38 servers.
- On Android, goto Settings » Apps » Select "News38 – News aus Niedersachse" » click Storage » click "Clear Cache".
- Check News38 app permissions. If any of these permissions required to use your device's features are disenabled, News38 might not work.
- Uninstall and reinstall News38. If nothing else has worked, completely uninstall News38 then reinstall.
- Restart your device. Last, restarting your device can often clear most problems causing News38 not working
2. Fix News38 Server issues & Internet Connection
- Check network connection: An unstable Internet will make News38 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
- Disable VPN: VPN can cause connection errors and lead to News38 not working. Make sure all VPNs are off
- Enable background data: When Background data is turned off, News38 may not be able to connect to the Internet when running in the background.
Reported Issues
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