Contact Ventusky Customer Service

Why should I report an Issue with Ventusky: Weather Maps & Radar?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of InMeteo to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Not sure if it uses personal weather station data or not (even better if so) but it seems to accurately predict the arrival & length or rain showers.I love everything about the app, except instead of paying a one time fee of say, $5 or $10 USD, I have to enroll in a subscription.

2. It seems the latest update has removed forecast from the free version? If so, it's become kind of useless and I can no longer suggest it to people because weather apps should display the future weather.Great app.

3. Edit 2: after a reinstall it now works.For some reason, one part of the app shows time in the standard 12 hour format, and in another it shows time in the 24 hour format.. and there's quite a few settings for choosing between metric(which are ignorantly all set to metric in America...) and "American"(imperial), but no option for time.

4. Bring back the one-time purchase option to OWN the premium app with no subscription, and I'll change my tune.I've been using this app multiple times a day to monitor so cal storms the past couple months so much I think I broke it.

5. It's not a deal breaker, but on my tablet, the widget will no longer updateI have been looking for a weather app that makes it easy to plan out a travel route based on weather, and this seems to be perfect.

6. Premium is so cheap, I'll probably be upgrading soon if app works well.Love it, love it, love it!! Particularly useful when in destinations where the weather can vary a lot through the course of a day.

7. Don't even think about it, just reward the developers immediately with a (VERY inexpensive) yearly subscription right out of the box!!! Very well done!!!!UPDATE 8/7/19: Switching "Model" to "Automatic" in the settings has fixed the issue.

8. I love being able to zoom in and see the wind direction and speed as it relates to the hyper local, with direction and speed being affected by the terrain and topography.

9. Most other weather apps focus on your current location, but you can easily see weather forecast for anywhere with this app, not to mention it's so beautiful to look at.

10. Edit: after latest update, widget won't work?I deleted cache and memory, Uninstalled and reinstalled to no avail.

11. EDIT: after buying the subscription, the UI has drastically changed and I can no longer access the forecast how I should be able to.

1. Fix Ventusky Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Ventusky: Restarting the app will resolve most errors.
2. Update the Ventusky App. Here is how:
   1. On Android goto PlayStore » Search for "Ventusky" » Open Ventusky: Weather Maps & Radar » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ventusky » click "UPDATE".
3. Clear Ventusky: Weather Maps & Radar app cache: Clearing cached data will force your app to retrieve the latest data directly from Ventusky servers.
   1. On Android, goto Settings » Apps » Select "Ventusky: Weather Maps & Radar" » click Storage » click "Clear Cache".
4. Check Ventusky app permissions. If any of these permissions required to use your device's features are disenabled, Ventusky might not work.
5. Uninstall and reinstall Ventusky. If nothing else has worked, completely uninstall Ventusky then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Ventusky not working

2. Fix Ventusky Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Ventusky be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Ventusky not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Ventusky may not be able to connect to the Internet when running in the background.