Contact Oz Customer Service

Why should I report an Issue with Oz Mobile Radar and Satellite?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Oz Forecast to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. (More pinpoint storm tracking in a Google maps fashion) One of the main features preventing me from purchasing TBH.Needs updating, On rounded corner screens the time is lost, can't zoom in enough so App loads slower due to extra data download & you can't see your area of interest properly.

2. That data needs to be fixed, or should need new software (e.g., the software that shows the clouds in the app probably crashed, or it has shut down).Like a lot of others are saying, the app will sometimes load both cloud and radar but as soon as you go out of it and back into it there is no overlay of cloud or anything, you can go back into it multiple times and nothing.

3. Needs a flood tab as well with warning areas with very high zoom to see your street or house with colour coding to show flooding warning ( Also fire Warning tab with similar colour coding of warning areas ) Also a water restrictions map with the dam levels for focus region.

4. When I first open this radar app, it will show clouds on the satellite map, and after I exit the app, and open it up again, it will not show the clouds (e.g., it will stop showing the clouds, rain or snow), the map itself will become blank instead.

5. View national scale or seamless zoom to local scale.Easily accessible and intuitive merge of satellite and weather radar.

6. A shame really as it's great when it works....NEEDS FIXING PLEASE!! I SEE YOU DON'T REPLY TO PEOPLE'S COMMENTS ON THIS PROBLEM!! WY NOT AS IT'S A BAD ONE THAT NEEDS TO BE FIXED!!Looks like a fantastic satellite/radar app when first installed.

7. Something major needs to be fixed!!!Brilliant weather app, with all the extra features you need, for local weather and worldwide.

8. Fast to load, radar and satellite imagery combined.

9. 👍Would like the ability to zoom in closer to the local level.

10. There is something wrong with the data that keeps the clouds on the map.

11. Clouds & prescriptions gone.

1. Fix Oz Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Oz: Restarting the app will resolve most errors.
2. Update the Oz App. Here is how:
   1. On Android goto PlayStore » Search for "Oz" » Open Oz Mobile Radar and Satellite » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Oz » click "UPDATE".
3. Clear Oz Mobile Radar and Satellite app cache: Clearing cached data will force your app to retrieve the latest data directly from Oz servers.
   1. On Android, goto Settings » Apps » Select "Oz Mobile Radar and Satellite" » click Storage » click "Clear Cache".
4. Check Oz app permissions. If any of these permissions required to use your device's features are disenabled, Oz might not work.
5. Uninstall and reinstall Oz. If nothing else has worked, completely uninstall Oz then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Oz not working

2. Fix Oz Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Oz be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Oz not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Oz may not be able to connect to the Internet when running in the background.