Contact Beat Racer Customer Service

Why should I report an Issue with Beat Racer?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of ZPLAY Games to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Very very annoying when trying to go for perfect runs and getting 60% through only to miss a beat or hit spikes because you swiped slightly too far down :/ if the down swipe sensitivity wasn't stupidly high game would be 5 stars easily.The game is great, but there is one big issue that I hope the developers will fix.

2. Just things like that makes it tedious to play and enjoy the game.Such a decent little game that you don't NEED to spend money on, I don't mind games where paying money only speeds progression up, but doesn't offer extra benefits.

3. Especially when cramped for time.Game is great, but swipe controls are garbage.

4. This was very creative and fun to play.Controls need a bit of work, imo, just not that accurate; sometimes swiping 'backwards' swipes 'forwards' and you can't change lanes midair, which seems to be necessary with more difficult/complex levels (I don't see how it's possible to get a perfect on the harder levels without this ability).

5. I'd gladly pay more than the asking price for no Ads if these two items were fixed.It would be great if the little city parts were omitted, it causes huge lag spikes on some phones which then causes you to usually hit obstacles and lose.

6. The beat balls keep appearing inside of the spikes, so it gets annoying that whenever you want to do a perfect run an orb appears inside of a spike and you can't collect it without touching the spikes.

7. To be honest, in games like this, even if you paid a load of money, all you'd do is unlock everything straight away, basically making playing the game pointless, because you're no longer playing for a reason.

8. My time playing this game was cool but my only gripe is that your save deletes after you haven't played in a long time.

9. I like the idea of the game, but I just think it definitly could have been executed better, because things started getting annoying very quickly.

10. this game still causes lag spikes on my phone.

11. Yes, its a challenging feature, but if it changes to a lane that has spikes, you can't move to that lane and kill the spaceship or you will run into the spikes.

1. Fix Beat Racer Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Beat Racer: Restarting the app will resolve most errors.
2. Update the Beat Racer App. Here is how:
   1. On Android goto PlayStore » Search for "Beat Racer" » Open Beat Racer » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Beat Racer » click "UPDATE".
3. Clear Beat Racer app cache: Clearing cached data will force your app to retrieve the latest data directly from Beat Racer servers.
   1. On Android, goto Settings » Apps » Select "Beat Racer" » click Storage » click "Clear Cache".
4. Check Beat Racer app permissions. If any of these permissions required to use your device's features are disenabled, Beat Racer might not work.
5. Uninstall and reinstall Beat Racer. If nothing else has worked, completely uninstall Beat Racer then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Beat Racer not working

2. Fix Beat Racer Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Beat Racer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Beat Racer not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Beat Racer may not be able to connect to the Internet when running in the background.