Published by Tip Tap Apps

contact Timecap: Habit Tracker App Chat with our AI-based Timecap Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Timecap?



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Why chat with our AI Timecap Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Timecap.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. I guess my only complaint is that it wasn't more obvious to me that the subscription came with a free trial! I'm looking forward to trying the prime features and if it's as good as I think I'll be purchasing the lifetime pass.This is a great app! It's easy to use and I love the simple design.

2. This is such a great app! I love the different ways you can track your habits, especially the time-tracking feature, which other habit trackers don't have.

3. it will be great if there can be a discount or some sort, the membership fee is a bit high for a college student like myself... overall, awesome app!I really like this app, if keeps me focus and it's simple enough that I don't feel overwhelmed with goals or bad habits that I want to eventually get rid of.

4. The free version is useless, it doesn't allow you to use enough tools for it to actually work properly (for me.) Ideas: Love the time tracker, although wish that you could add time that happened in the past.

5. Also it would be great if we could have another widget like a checklist displaying all habits.It has everything that I wanted: tracking time and keystone habits.

6. You can use it to limit habits (nicotine, caffeine, etc) or to keep track of goals (working out, meditation, etc).

7. however, as I am using both android and IOS devices, it seems that I will have to purchse the prime membership for both in order to make it work across platform...is that really the case? Also I found it a little weird that I cannot move activities up/down in the list.

8. The app is still great, I think it has a lot of potential to blow up big time.Genuinely love this app.

9. The glaring thing that is missing is the ability to archive or pause a habit without deleting it and losing the associating tracking and sense of accomplishment.

10. My only request would be to have access to a color pallet of some kind so that I could choose my own colors for my tasks.Great app, exactly what I needed.

11. As it is I'm not sure if I need to look for something else which makes me sad.Great UI, very little learning effort, absolutely love it.

Steps to Troubleshoot & Fix Timecap Issues

1. Fix Timecap Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Timecap: Restarting the app will resolve most errors.
  2. Update the Timecap App. Here is how:
    1. On Android goto PlayStore » Search for "Timecap" » Open Timecap: Habit Tracker App » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Timecap » click "UPDATE".
  3. Clear Timecap: Habit Tracker App app cache: Clearing cached data will force your app to retrieve the latest data directly from Timecap servers.
    1. On Android, goto Settings » Apps » Select "Timecap: Habit Tracker App" » click Storage » click "Clear Cache".
  4. Check Timecap app permissions. If any of these permissions required to use your device's features are disenabled, Timecap might not work.
  5. Uninstall and reinstall Timecap. If nothing else has worked, completely uninstall Timecap then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Timecap not working


2. Fix Timecap Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Timecap be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Timecap not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Timecap may not be able to connect to the Internet when running in the background.

Reported Issues

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