Contact BuitenBeter Customer Service

Why should I report an Issue with BuitenBeter?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Yucat BV to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. A side affect is also that the app's camera feature doesn't support multiple camera so zooming is out of the question, i don't want to have to go out of my way to move closer to the subject in order to make a clear photo when i can zoom in with my phone's built in camera app and make a clear picture from where i'm standing and continue on my way.

2. The pin UX is also a bit weir as the pin will move a certain amount of pixels up when you pick it, but doesn't drop down when you let it go, resulting in inconsistent behaviour and may lead up to incorrect placement by the user.

3. Whatever happens with your report is up to the municipality, but this app does make it easy to report things and in my experience the municipality of my city did pick up my reports in a matter of minutes.

4. You can't take a photo and report it 10 mins later, e.g. when you're out of the rain!I would give this 5 stars if they would add the possibility to add an earlier made photo and not force you to make a photo with the app on the spot!! What's with that??Practical, works.

5. Please add foto upload from gallery.Not possible to move to sd cardSimple and goodBestaande fotos kunnen niet worden geüpload.

6. Please release an update with this feature implemented.Fantastic idea, fantastic app but with one MAJOR flaw: you can't load photos from gallery.

7. While the app at its core does work it does lack the ability to select an image from the phone's gallery.

8. This is a severe limitation as it does not allow you to report something at a time that's more convenient to the user.

9. Can't load pictures from gallery is a big miss.Allow upload of photos.

10. Lekker handig.Fijne app, je kan makkelijk en snel meldingen maken, die ook meestal snel worden opgelost.

11. Really annoying to go back to a spot to take a photo againPerfect app.

1. Fix BuitenBeter Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart BuitenBeter: Restarting the app will resolve most errors.
2. Update the BuitenBeter App. Here is how:
   1. On Android goto PlayStore » Search for "BuitenBeter" » Open BuitenBeter » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BuitenBeter » click "UPDATE".
3. Clear BuitenBeter app cache: Clearing cached data will force your app to retrieve the latest data directly from BuitenBeter servers.
   1. On Android, goto Settings » Apps » Select "BuitenBeter" » click Storage » click "Clear Cache".
4. Check BuitenBeter app permissions. If any of these permissions required to use your device's features are disenabled, BuitenBeter might not work.
5. Uninstall and reinstall BuitenBeter. If nothing else has worked, completely uninstall BuitenBeter then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing BuitenBeter not working

2. Fix BuitenBeter Server issues & Internet Connection

1. Check network connection: An unstable Internet will make BuitenBeter be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to BuitenBeter not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, BuitenBeter may not be able to connect to the Internet when running in the background.