Contact Jellyfish Friends Customer Service

Why should I report an Issue with Jellyfish Friends?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of yamabus to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. the art on jellyfish is great, would be perfect to pay more effort on interface and font design.

2. nearly 7 steps to place 1 jellyfish, and I can only place one jellyfish at a time.

3. the English translation is terrible, can barely understand a single sentence.

4. too many unnecessary steps to complete a task.

5. no "select all", no "swap to next option", nothing! 4.

6. WAY TOO MANY ADs, with NO purchase option such as "remove ads" nor "upgrade to pro".So relaxing and simple... easy to accumulate hearts to purchase items... don't throw all these unnecessary deals to buy hearts..ads are not super long and barely any ads anyway...its just that sometimes it freeze then it works once I restart it...5 starsVery nice game,love it so far!!The jellyfish look amazing and adorable!!The only thing that bothers me that it takes 2-3 minutes for it to load when I buy a jellyfish and wanna go back to the aquarium to put it in and when I enter the game,otherwise,pretty good!WOW!!! The loading is very long, and I can understand.

7. The game is very VERY amazing, I- I don't even know how to explain! The quality and animation, STUPENDOUS!Seriously i dont understand why some people are complaining about wait time and adds...the loading yes it take a bit but its really really not that long and their seriously so little adds... I love jellyfish and i love this game its so peiceful it just makes me happy and im happy with the options im given for jelly fishI love the game thanks for fixing the glitch earlyer and that's why I rate five stars pls make more jetllyfish like box jellyfish and cannonball jellyfish add those.

8. Features and let them cost 100000 and pls choose any price or any features and make players happier with those features pls add thoseDoes not have the best ux design but a very fun game and our son absolutely loves it.

1. Fix Jellyfish Friends Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Jellyfish Friends: Restarting the app will resolve most errors.
2. Update the Jellyfish Friends App. Here is how:
   1. On Android goto PlayStore » Search for "Jellyfish Friends" » Open Jellyfish Friends » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Jellyfish Friends » click "UPDATE".
3. Clear Jellyfish Friends app cache: Clearing cached data will force your app to retrieve the latest data directly from Jellyfish Friends servers.
   1. On Android, goto Settings » Apps » Select "Jellyfish Friends" » click Storage » click "Clear Cache".
4. Check Jellyfish Friends app permissions. If any of these permissions required to use your device's features are disenabled, Jellyfish Friends might not work.
5. Uninstall and reinstall Jellyfish Friends. If nothing else has worked, completely uninstall Jellyfish Friends then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Jellyfish Friends not working

2. Fix Jellyfish Friends Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Jellyfish Friends be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Jellyfish Friends not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Jellyfish Friends may not be able to connect to the Internet when running in the background.