Contact The Knot Wedding Planner Customer Service

Why chat with our AI The Knot Wedding Planner Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of The Knot Wedding Planner.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. I appreciate this feature! The budgeting feature is also very help with planned and actual costs and it breaks your down by percentage and categrorizes which categories are taking up your budget in orderVery user friendly! I loved how easy it was to keep track of the checklist and you can edit it as well, we removed/added to the checklist what we did and didnt include.

2. But, it's free.The app was easy to navigate and fun to use! The budgeter was a big help as well as the access list of vendors made it super fun to begin the process.

3. As a bride I'm not supposed to stress but THIS ISN'T HELPING because I can no longer access my RSVP listI like the app so far! Still enjoying! It's very easy to converse with vendors and research all types of vendors! You can also receive attachments and pictures from vendors as well.

4. But as of late I CAN NOT OPEN MY APP! I've updated, restarted my phone, uninstalled & reinstalled to the same problem! "Program error, please fix network connection" I've turned on & off my wifi, tried my mother's house too with the same issue.

5. But their recommendations for vendors only work if you're in metropolitan/ destination areas, so if you're planning a wedding in a smaller area it's not helpful.

6. And it creates a theme for you! You can create an inspiration board to share with planners! Love itThe website and app aren't completely synced.

7. The website feature is awesome and so easy to use.

8. However, I don't see anyone talking about the biggest issue for me-- 70% of the time now when I go to open the app, it will load for a minute and then there will be a toast saying "Please check your network!" and it will close.

9. Pretty simple function that just isn't available on both for some reason? There are other functions that aren't on both platforms either, so you have to go back and fourth from the website to the app.

10. The website was easy to create and my family thought it was neat as well.

11. My favorite part is writing one message and with one click all guests get the message.Out of any of the wedding apps this one is the best.

1. Fix The Knot Wedding Planner Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart The Knot Wedding Planner: Restarting the app will resolve most errors.
2. Update the The Knot Wedding Planner App. Here is how:
   1. On Android goto PlayStore » Search for "The Knot Wedding Planner" » Open The Knot Wedding Planner » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for The Knot Wedding Planner » click "UPDATE".
3. Clear The Knot Wedding Planner app cache: Clearing cached data will force your app to retrieve the latest data directly from The Knot Wedding Planner servers.
   1. On Android, goto Settings » Apps » Select "The Knot Wedding Planner" » click Storage » click "Clear Cache".
4. Check The Knot Wedding Planner app permissions. If any of these permissions required to use your device's features are disenabled, The Knot Wedding Planner might not work.
5. Uninstall and reinstall The Knot Wedding Planner. If nothing else has worked, completely uninstall The Knot Wedding Planner then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing The Knot Wedding Planner not working

2. Fix The Knot Wedding Planner Server issues & Internet Connection

1. Check network connection: An unstable Internet will make The Knot Wedding Planner be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to The Knot Wedding Planner not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, The Knot Wedding Planner may not be able to connect to the Internet when running in the background.