Contact The Knot Wedding Planner Customer Service

Why should I report an Issue with The Knot Wedding Planner?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of The Knot to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The Knot will walk you through it every step of the way with our totally free, #1 rated wedding planning app. It’s so easy (and fun!

2. Choose a design that fits your wedding style, then add ceremony and reception details, travel info, your registry and more.

3. Wedding Vendors: Find the best local vendors and wedding venues who can bring your day to life in The Knot Vendor Marketplace.

4. Wedding Websites: Give guests all your wedding details and keep them up to date with a free wedding website.

5. Easily collect or upload guest addresses and track RSVP status for every wedding event.

6. Wedding Guest List & RSVPs: Keep your guest details organized in one place.

7. Create an inspiration board and share your wedding vision with your vendors and your wedding inner circle.

8. Wedding Budgeter: Set your wedding budget and easily track your expenses to stay organized.

9. Wedding Invitations: Shop for beautiful, high-quality save the dates, wedding invitations and more that fit your budget and feel like you.

10. Wedding Checklist: Stay on track with a customizable wedding checklist so you’ll always know what to do and when.

11. Style Quiz: Get personalized inspiration with the wedding Style Quiz.

1. I appreciate this feature! The budgeting feature is also very help with planned and actual costs and it breaks your down by percentage and categrorizes which categories are taking up your budget in orderVery user friendly! I loved how easy it was to keep track of the checklist and you can edit it as well, we removed/added to the checklist what we did and didnt include.

2. But, it's free.The app was easy to navigate and fun to use! The budgeter was a big help as well as the access list of vendors made it super fun to begin the process.

3. As a bride I'm not supposed to stress but THIS ISN'T HELPING because I can no longer access my RSVP listI like the app so far! Still enjoying! It's very easy to converse with vendors and research all types of vendors! You can also receive attachments and pictures from vendors as well.

4. But as of late I CAN NOT OPEN MY APP! I've updated, restarted my phone, uninstalled & reinstalled to the same problem! "Program error, please fix network connection" I've turned on & off my wifi, tried my mother's house too with the same issue.

5. But their recommendations for vendors only work if you're in metropolitan/ destination areas, so if you're planning a wedding in a smaller area it's not helpful.

6. And it creates a theme for you! You can create an inspiration board to share with planners! Love itThe website and app aren't completely synced.

7. The website feature is awesome and so easy to use.

8. However, I don't see anyone talking about the biggest issue for me-- 70% of the time now when I go to open the app, it will load for a minute and then there will be a toast saying "Please check your network!" and it will close.

9. Pretty simple function that just isn't available on both for some reason? There are other functions that aren't on both platforms either, so you have to go back and fourth from the website to the app.

10. The website was easy to create and my family thought it was neat as well.

11. My favorite part is writing one message and with one click all guests get the message.Out of any of the wedding apps this one is the best.

1. Fix The Knot Wedding Planner Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart The Knot Wedding Planner: Restarting the app will resolve most errors.
2. Update the The Knot Wedding Planner App. Here is how:
   1. On Android goto PlayStore » Search for "The Knot Wedding Planner" » Open The Knot Wedding Planner » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for The Knot Wedding Planner » click "UPDATE".
3. Clear The Knot Wedding Planner app cache: Clearing cached data will force your app to retrieve the latest data directly from The Knot Wedding Planner servers.
   1. On Android, goto Settings » Apps » Select "The Knot Wedding Planner" » click Storage » click "Clear Cache".
4. Check The Knot Wedding Planner app permissions. If any of these permissions required to use your device's features are disenabled, The Knot Wedding Planner might not work.
5. Uninstall and reinstall The Knot Wedding Planner. If nothing else has worked, completely uninstall The Knot Wedding Planner then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing The Knot Wedding Planner not working

2. Fix The Knot Wedding Planner Server issues & Internet Connection

1. Check network connection: An unstable Internet will make The Knot Wedding Planner be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to The Knot Wedding Planner not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, The Knot Wedding Planner may not be able to connect to the Internet when running in the background.