Contact Draft Notes Customer Service

Why should I report an Issue with Draft Notes - Notepad?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Xanh to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

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1. Fix Draft Notes Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Draft Notes: Restarting the app will resolve most errors.
2. Update the Draft Notes App. Here is how:
   1. On Android goto PlayStore » Search for "Draft Notes" » Open Draft Notes - Notepad » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Draft Notes » click "UPDATE".
3. Clear Draft Notes - Notepad app cache: Clearing cached data will force your app to retrieve the latest data directly from Draft Notes servers.
   1. On Android, goto Settings » Apps » Select "Draft Notes - Notepad" » click Storage » click "Clear Cache".
4. Check Draft Notes app permissions. If any of these permissions required to use your device's features are disenabled, Draft Notes might not work.
5. Uninstall and reinstall Draft Notes. If nothing else has worked, completely uninstall Draft Notes then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Draft Notes not working

2. Fix Draft Notes Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Draft Notes be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Draft Notes not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Draft Notes may not be able to connect to the Internet when running in the background.