Published by Raycom Media, Inc on Nov 15, 2023

Report an issue with WSFA First Alert Weather.
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Why should I report an Issue with WSFA First Alert Weather?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Raycom Media, Inc to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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WSFA First Alert Weather Customer Insights

1. This is particularly frustrating, and potentially dangerous, when trying to watch a live feed of severe weather coverage due to a 15 second advertisment at the beginning of the live video feed that must play each time the app is reloaded and the video started again.For a long time, at least 6 months, this app will not load up/populate with any weather info; however it shows in my apps as downloaded and Open.

2. There has also been times that the station as went off air do to certain towers affected by the weather, especially in rural areas; but we can always watch live on the app! Make sure the follow me location is set!Very reliable when it comes to weather updates and radar.

3. I rely on the hourly temperature because I live in a camper and have to turn off my water when it freezes outside.Love the 24 hour update even though it may change before storms get to me but it gives me the heads up to be ready.

4. I would like the app to work for me again like it's supposed to.This app is very useful, especially during severe weather when/if the power is out.

5. But when it comes to hourly temperature readings it is not as accurate as the weather Channel app.

6. Severe weather and lightning notifications are great and work as they should.

7. Forecasted weather is almost always accurate.

8. When I first set up on my phone, it worked every time I clicked on the icon on desktop.

9. Good job devsDecent app to know when a big storm is coming but the forecast is just wrong 90% of the time.

10. Today it says we have a 60% chance of rain where I am but the radar prediction shows 0 rain anywhere in Alabama.

11. I've tried to re-,downloading app and re-opening....does not work.

Steps to Troubleshoot & Fix WSFA First Alert Weather Issues

1. Fix WSFA First Alert Weather Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart WSFA First Alert Weather: Restarting the app will resolve most errors.
  2. Update the WSFA First Alert Weather App. Here is how:
    1. On Android goto PlayStore » Search for "WSFA First Alert Weather" » Open WSFA First Alert Weather » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for WSFA First Alert Weather » click "UPDATE".
  3. Clear WSFA First Alert Weather app cache: Clearing cached data will force your app to retrieve the latest data directly from WSFA First Alert Weather servers.
    1. On Android, goto Settings » Apps » Select "WSFA First Alert Weather" » click Storage » click "Clear Cache".
  4. Check WSFA First Alert Weather app permissions. If any of these permissions required to use your device's features are disenabled, WSFA First Alert Weather might not work.
  5. Uninstall and reinstall WSFA First Alert Weather. If nothing else has worked, completely uninstall WSFA First Alert Weather then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing WSFA First Alert Weather not working


2. Fix WSFA First Alert Weather Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make WSFA First Alert Weather be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to WSFA First Alert Weather not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, WSFA First Alert Weather may not be able to connect to the Internet when running in the background.

Reported Issues