Contact The Mask Singer Customer Service

Why chat with our AI The Mask Singer Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of The Mask Singer.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. Very frustrating.It isn't in English the app is completely useless because I can't read itIt's okay but please let us choose the language we want it in.In different language I need English I don't know how they're going to work this to people can play it but it's not in EnglishI couldnt even play it.

2. Please make the default language English, or at least make it so you can change the language in the settings menu because at the moment you can't.Struggled to understand how to play the game due to the language issue but was willing to work with it and try and work it out.

3. Tryed to get back into game today and my phone started glitching so had to delete itStarts out in English then appears to go chinese and since I dont read chinese I cant read it to look for English settings.

4. I'm American, I prefer this to be in English or take it off the apps!!!! I shouldn't even give it a rating, and I won't recommend anyone installing it ....☹️☹️☹️☹️☹️☹️Cant read to play.

5. It's in a COMPLETELY different language and you can't even find the button for English.

6. The game seems great, but I can't read which ever language it is in.

7. You need to start in the same language asvthe app shows and not change after downloaded.

8. SMHIt's not at all in English , not even the lyrics of the songs.

9. Should have been in english.

10. It was NOT English.

11. I didnt know the language it was in.

1. Fix The Mask Singer Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart The Mask Singer: Restarting the app will resolve most errors.
2. Update the The Mask Singer App. Here is how:
   1. On Android goto PlayStore » Search for "The Mask Singer" » Open The Mask Singer - Tiny Stage » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for The Mask Singer » click "UPDATE".
3. Clear The Mask Singer - Tiny Stage app cache: Clearing cached data will force your app to retrieve the latest data directly from The Mask Singer servers.
   1. On Android, goto Settings » Apps » Select "The Mask Singer - Tiny Stage" » click Storage » click "Clear Cache".
4. Check The Mask Singer app permissions. If any of these permissions required to use your device's features are disenabled, The Mask Singer might not work.
5. Uninstall and reinstall The Mask Singer. If nothing else has worked, completely uninstall The Mask Singer then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing The Mask Singer not working

2. Fix The Mask Singer Server issues & Internet Connection

1. Check network connection: An unstable Internet will make The Mask Singer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to The Mask Singer not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, The Mask Singer may not be able to connect to the Internet when running in the background.