Published by High Net Soft

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Why should I report an Issue with Word Office - Word Docx, Docs Excel Reader?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of High Net Soft to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Word Office Customer Insights

1. I am also a little disappointed that I am unable to delete files, why is this? If I could delete files I would give a 5 🌟Before even being able to takeva first look at the program, a 30 seconds full-screen advertisement played with loud music.

2. Opened documents without the hassle of not being able to save and send via email that many other apps give a hard time over.

3. I give 3 stars because it contains so many ads that is just annoying and I can't seem to delete a file when needed.I had downloaded this app and had a very bad experience , in this lockdown I could not collect the books from my school and had to log in everything by gmail.

4. Some documents may appear blurry but thats a file error on the third parties part not this awesome program.

5. My word documents don't open here and when I'm trying to edit a text, it just hangs and glitches and what not.

6. My drive not working so I downloaded this app to save but when I asked my teacher a question and opened ms word it said there is a problem when i opened it .

7. I downloaded other aplications but they could not open my documents.

8. Pressing the (AD) buttons (both of them, i.e. in both locations) to pay for getting rid of such obnoxious, pestering manifestations of greed resulted in an "Error: The object could not be found".

9. In the meantime, the harassment has been uninstalled.Well, 1st thing that popped up when I opened app was a string of ads, would like a chance to look at it for more than half a second before I get pestered.

10. Yes people you can delete downloaded or saved files.

11. Absolutely useless and now, I'm uninstalling it.I like this application as it opened all my documents.

Steps to Troubleshoot & Fix Word Office Issues

1. Fix Word Office Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Word Office: Restarting the app will resolve most errors.
  2. Update the Word Office App. Here is how:
    1. On Android goto PlayStore » Search for "Word Office" » Open Word Office - Word Docx, Docs Excel Reader » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Word Office » click "UPDATE".
  3. Clear Word Office - Word Docx, Docs Excel Reader app cache: Clearing cached data will force your app to retrieve the latest data directly from Word Office servers.
    1. On Android, goto Settings » Apps » Select "Word Office - Word Docx, Docs Excel Reader" » click Storage » click "Clear Cache".
  4. Check Word Office app permissions. If any of these permissions required to use your device's features are disenabled, Word Office might not work.
  5. Uninstall and reinstall Word Office. If nothing else has worked, completely uninstall Word Office then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Word Office not working


2. Fix Word Office Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Word Office be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Word Office not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Word Office may not be able to connect to the Internet when running in the background.

Reported Issues