Contact 13NOW Customer Service

Why should I report an Issue with 13NOW - WMBB News 13?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Nexstar Broadcasting, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Your latest forecast is always available, and the app can check your location to give you the forecast wherever you are. • Watch video of your trusted reporters on the scene, and read revealing articles on what's going on in your community. • Plan your day and week with detailed weather reports, live alerts of severe conditions, and an interactive radar map. • Optional alerts on breaking news keep you in the know. • On the go?

2. Check the 13 First Alert Live HD Doppler and zoom in to your neighborhood with the first ever mobile interactive radar.

3. The MyPanhandle mobile app brings you all the top stories from our daily broadcasts, as well as stories developing in real time.

4. Get the latest news and weather wherever you go with the 13NOW - WMBB News 13 app.

5. News has never been more local than in the palm of your hand.

6. Save stories for later to access at your convenience.

1. It may or may not have something to do with the fact that I'm no longer living in state, but considering the other reviews, I doubt it.Since I first installed it, like All new apps, I have to get used to its' newness, and since AT&T has given me Such a hard time, this is the Best, plus it's Live, too!🥰🙏🏼(& by the way, I'm Seriously considering changing my TV service, after 17 years)!! There's just no sense in this.Panama City and the panhandle of Florida will always be conservative.

2. All the live or important news stories\updates are 30+ min late! What the heck!? I'd rather pay for an app that gave me ACTUAL up to date and on time information, as opposed to a free app that was always late with the news..This is a great App.

3. It seems to work well, and it lets me stay on top of whats going on, when i am out of town, or if i have missed the news and weather on t.v.Everything is great! Especially the weather forecast.

4. For the first few days I had this app, I could watch the (outdated by several days) news.

5. Good job guys!!!Great waking up watching the staff on the morning show and then chilling in the evening with the night crew.

6. News apps should not have this many in your face ads.WTH? I click on a story get black screen.

7. My husband works outdoors and we rely on the first alert to keep him out of bad weather.

8. Keep up the great work!There are so many ads all over it you cant even read or watch anything.

9. Really annoying.DO NOT GET THIS APP UNLESS YOU JUST WANT TO READ THE NEWS.

10. .BTW, I hate that every time I opened the app, I have to unclick the stupid Fowhand furniture ad.

11. It will not update the news cycle.

1. Fix 13NOW Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart 13NOW: Restarting the app will resolve most errors.
2. Update the 13NOW App. Here is how:
   1. On Android goto PlayStore » Search for "13NOW" » Open 13NOW - WMBB News 13 » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for 13NOW » click "UPDATE".
3. Clear 13NOW - WMBB News 13 app cache: Clearing cached data will force your app to retrieve the latest data directly from 13NOW servers.
   1. On Android, goto Settings » Apps » Select "13NOW - WMBB News 13" » click Storage » click "Clear Cache".
4. Check 13NOW app permissions. If any of these permissions required to use your device's features are disenabled, 13NOW might not work.
5. Uninstall and reinstall 13NOW. If nothing else has worked, completely uninstall 13NOW then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing 13NOW not working

2. Fix 13NOW Server issues & Internet Connection

1. Check network connection: An unstable Internet will make 13NOW be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to 13NOW not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, 13NOW may not be able to connect to the Internet when running in the background.