Contact Get WIRED Customer Service

Why should I report an Issue with Get WIRED?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Condé Nast Digital to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Samsung S20 ultra user and wired subscriber.Seems like a bit of a forgotten afterthought? Can't access old issues (I'm a subscriber), feed of stories is very short (unless wired has only ever written 12 articles on "culture"), and the search doesn't work, or maybe only searches article titles (only one result for "artificial").

2. I'll just wait for the snail mail edition to arrive and view the hard copy content.Like other users mentioned, I subscribed to both print and digital version for 2 years however the app would not sign me in, it takes the creds and then does nothing.

3. I subscribed because i was already reading the articles online without a subscription but I wanted to support the creative staff.. At some point, the articles started being limited so for months I have not been able to read more than three.

4. Wired talks a good game about technology, but walks it pretty badly.Articles are easier to read than in the kindle edition on mobile, properly formatted for the small screens.

5. Looked for a way to get customer service... who am I kidding? Nada.It seems impossible to download the current issue or any other issue, so should you wish to download this month's at home and read it on the train or bus in order to save money on mobile data, it appears you are out of luck.

6. Keeps crashing during sign in, randomly gives errors of 'unknown error', does not show you the status of your subscription and whether or not you are signed in.

7. A digital edition starts with the magazine cover to cover and some additional content.

8. I try to get digital access and the interface does not work.

9. You cant find digital copy of the printed version.

10. If a company about technology can't support a basic app what else does that say about there dedicated to what they write about.

11. Not at all as described or promised.Tried to link the app to my subscription.

1. Fix Get WIRED Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Get WIRED: Restarting the app will resolve most errors.
2. Update the Get WIRED App. Here is how:
   1. On Android goto PlayStore » Search for "Get WIRED" » Open Get WIRED » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Get WIRED » click "UPDATE".
3. Clear Get WIRED app cache: Clearing cached data will force your app to retrieve the latest data directly from Get WIRED servers.
   1. On Android, goto Settings » Apps » Select "Get WIRED" » click Storage » click "Clear Cache".
4. Check Get WIRED app permissions. If any of these permissions required to use your device's features are disenabled, Get WIRED might not work.
5. Uninstall and reinstall Get WIRED. If nothing else has worked, completely uninstall Get WIRED then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Get WIRED not working

2. Fix Get WIRED Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Get WIRED be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Get WIRED not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Get WIRED may not be able to connect to the Internet when running in the background.