Contact WhatsMedia Customer Service

Why should I report an Issue with WhatsMedia for Samsung Watch?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Engineer Alessandro Vitale to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. But no work very well the app stopped and no work moreToo expensive for limited features, I will not spend that money for just hear voice messages with no way to reply , I think this will be better if add a botton for reply with voice messagePaid over £3.19for this app but it doesn't work.on my watch it keep telling me to scan code.once you scan it saves into your notes?? i want my money back.Does not work.

2. Samsung should be easy access not complicatedWhat a rip off I paid 14 AED for the app for the watch and I can't download the program not on play store or anywhere else it stops at 99% 3 hours later it's the same percentage I want my money back !!!!Installed, and It Works (Samsung S20 FE + Galaxy Active 2).

3. I paid for the app, the agent is found, but when a voice note is received the option to listen to it, blue block at the bottom as in tutorial, does not come up.

4. After my initial review, the Developer provided support today via e-mail and the problem was resolved.

5. Uninstalled and reinstalled, same thing!Followed all the steps, but still can't get it to work.

6. Im trying this consumption.I did all the procedure that guided me, and it worked, I appreciate the help I will give my positive feedback.

7. No thank you.It's not good just waste of money .

8. Thank you for the assistance.I have no idea how good or bad this app is but I won't pay for an app without a trial period or lite version.

9. Voice not coming in watch.

10. The developer should really notify people that there's a charge for the companion app.

11. I also hate the fact that the developer hasn't even mentioned there's a fee in the description.

1. Fix WhatsMedia Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart WhatsMedia: Restarting the app will resolve most errors.
2. Update the WhatsMedia App. Here is how:
   1. On Android goto PlayStore » Search for "WhatsMedia" » Open WhatsMedia for Samsung Watch » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for WhatsMedia » click "UPDATE".
3. Clear WhatsMedia for Samsung Watch app cache: Clearing cached data will force your app to retrieve the latest data directly from WhatsMedia servers.
   1. On Android, goto Settings » Apps » Select "WhatsMedia for Samsung Watch" » click Storage » click "Clear Cache".
4. Check WhatsMedia app permissions. If any of these permissions required to use your device's features are disenabled, WhatsMedia might not work.
5. Uninstall and reinstall WhatsMedia. If nothing else has worked, completely uninstall WhatsMedia then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing WhatsMedia not working

2. Fix WhatsMedia Server issues & Internet Connection

1. Check network connection: An unstable Internet will make WhatsMedia be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to WhatsMedia not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, WhatsMedia may not be able to connect to the Internet when running in the background.