Published by real GmbH on Mar 18, 2024

Report an issue with mein real.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with mein real?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of real GmbH to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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mein real Customer Insights

1. I love it, with possibility of paying in instalments... it makes life easier..🤗😉This makes my shopping so much faster as I can just look at my device and see if what I want is on sale or not.Works well on my old phone but freezes on my Android 10 mobileEvery time that i buy meat here in the real market the expire date is that date and nobody do nothing.

2. With Rewe you can do it all through the app....what's the point Real??The best online shop for me so far, everything made very easy, both buying, delivery, canceling of order and payments.

3. I recommend you to choose other more reliable sites as Amazon or Ebay.... even Joom and Aliexpress has proven more trustworthy for me.

4. Whatever you wanna do it redirects you to a browser 👎Awful app, you are not able to complete your shopping through the app, it takes you to a web browser.

5. As well the application is tottaly not worth keeping you space at the phone.

6. Thanks to Real themeSuper duper Giid.

7. Customer Service as well answers after 3-5 days.

8. Disaster.

9. Always late with the deliveries.

Steps to Troubleshoot & Fix mein real Issues

1. Fix mein real Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart mein real: Restarting the app will resolve most errors.
  2. Update the mein real App. Here is how:
    1. On Android goto PlayStore » Search for "mein real" » Open mein real » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for mein real » click "UPDATE".
  3. Clear mein real app cache: Clearing cached data will force your app to retrieve the latest data directly from mein real servers.
    1. On Android, goto Settings » Apps » Select "mein real" » click Storage » click "Clear Cache".
  4. Check mein real app permissions. If any of these permissions required to use your device's features are disenabled, mein real might not work.
  5. Uninstall and reinstall mein real. If nothing else has worked, completely uninstall mein real then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing mein real not working


2. Fix mein real Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make mein real be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to mein real not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, mein real may not be able to connect to the Internet when running in the background.

Reported Issues

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