Contact DragonBox Big Numbers Customer Service

Why should I report an Issue with DragonBox Big Numbers?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Kahoot DragonBox AS to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The fact that there are no ads or in-app purchases makes me recommend this game heartily to anybody with a kid learning math.My kids love this game!!!! I am no longer able to install it on any new devices because it's no longer showing up.

2. But being unable to mute The sounds of The game renders listenig to music usless, as The game-sounds fights with The music.

3. Thanks for the great edutainment app!My six year old can't get enough of this game! She tells me about every upgrade she earns, with great excitement.

4. 6 weeks later he is now adding, subtracting, carrying numbers, using numbers above one thousand and now completely understands the processes involved! This app and the DragonBox numbers app allows children to learn by exploring and making Maths fun.

5. I have purchased this and I can't locate this particular one in the apps anymore.I bought the app for my son about 2 weeks ago (?) and neither of us can figure out what the game wants him to do.

6. I'm sure he will come back to it again and go through the whole thing.Thanks for this great game.

7. My son likes this game even more than Numbers.

8. The tree has 3 red apples, then you go to a game board, but the apples don't drag anywhere, there's no clear instruction.

9. I contacted the support portal; waiting for a response.My kids absolutely love all your apps, but big numbers is their fav.

10. Sometimes he isn't done before it tries to recognize what he wrote.Automatic update ruined game.

11. My youngest has completed the entire game twice since we bought it.

1. Fix DragonBox Big Numbers Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart DragonBox Big Numbers: Restarting the app will resolve most errors.
2. Update the DragonBox Big Numbers App. Here is how:
   1. On Android goto PlayStore » Search for "DragonBox Big Numbers" » Open DragonBox Big Numbers » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for DragonBox Big Numbers » click "UPDATE".
3. Clear DragonBox Big Numbers app cache: Clearing cached data will force your app to retrieve the latest data directly from DragonBox Big Numbers servers.
   1. On Android, goto Settings » Apps » Select "DragonBox Big Numbers" » click Storage » click "Clear Cache".
4. Check DragonBox Big Numbers app permissions. If any of these permissions required to use your device's features are disenabled, DragonBox Big Numbers might not work.
5. Uninstall and reinstall DragonBox Big Numbers. If nothing else has worked, completely uninstall DragonBox Big Numbers then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing DragonBox Big Numbers not working

2. Fix DragonBox Big Numbers Server issues & Internet Connection

1. Check network connection: An unstable Internet will make DragonBox Big Numbers be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to DragonBox Big Numbers not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, DragonBox Big Numbers may not be able to connect to the Internet when running in the background.