Published by Kahoot! on Nov 7, 2024

Report an issue with Kahoot! Learn Chess.
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Why should I report an Issue with Kahoot! Learn Chess: DragonBox?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Kahoot! to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Kahoot! Learn Chess Customer Insights

1. Now I'm not sure what's going to happen to my other purchases from DragonBox.Great game to teach kids how the chess pieces move and also some strategy.

2. Concepts and pieces are gradually introduced through game play and exploring.Magnus Kingdom was purchased from DragonbBox and was in my family library.

3. That being said, my kids love the old version of the app with Magnus CarlsonI just wanted to play as whiteExcellent app for teaching children chess in a fun way.

4. In the desert the horse is unable to perform the only movement possible in order to enter the board to catch the pear, kill the opponent's pieces and catch the crown.

5. Would be nice to visit previous worlds, in case you missed a puzzle or required a piece to do a certain task.I've reinstalled this from the purchased apps multiple times and it still doesn't work.

6. Edit: The "email us" solution was to point me again to the reinstall instructions and suggest I hadn't actually bought the app before.The game is just great.

7. Can you please give some feedback on the solution of the problem?It's a fun game for the kids, teaching them how each piece moves.

8. Fun and cute! There are a few areas that are not programmed correctly (unable to access only a few optional puzzles), but they do not stop you from being able to complete the game.

9. No thanks, uninstalled as soon as I installed it.Paid for the app, only to need to buy a subscription after the update Update: Kahoot is right that people who had the app preventively can restore it.

10. But on YouTube, I saw that it goes like this.No demo, how can I know if this is useful and easy to use for my kids or not? There isn't even a language selector in the purchase screen.

11. I had to Google to know if french was supported and even then it's not clear if it works for this particular game.

Steps to Troubleshoot & Fix Kahoot! Learn Chess Issues

1. Fix Kahoot! Learn Chess Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Kahoot! Learn Chess: Restarting the app will resolve most errors.
  2. Update the Kahoot! Learn Chess App. Here is how:
    1. On Android goto PlayStore » Search for "Kahoot! Learn Chess" » Open Kahoot! Learn Chess: DragonBox » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Kahoot! Learn Chess » click "UPDATE".
  3. Clear Kahoot! Learn Chess: DragonBox app cache: Clearing cached data will force your app to retrieve the latest data directly from Kahoot! Learn Chess servers.
    1. On Android, goto Settings » Apps » Select "Kahoot! Learn Chess: DragonBox" » click Storage » click "Clear Cache".
  4. Check Kahoot! Learn Chess app permissions. If any of these permissions required to use your device's features are disenabled, Kahoot! Learn Chess might not work.
  5. Uninstall and reinstall Kahoot! Learn Chess. If nothing else has worked, completely uninstall Kahoot! Learn Chess then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Kahoot! Learn Chess not working


2. Fix Kahoot! Learn Chess Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Kahoot! Learn Chess be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Kahoot! Learn Chess not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Kahoot! Learn Chess may not be able to connect to the Internet when running in the background.

Reported Issues