Published by Raycom Media, Inc on Jun 13, 2024

Report an issue with WBTV First Alert Weather.
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Why should I report an Issue with WBTV First Alert Weather?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Raycom Media, Inc to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About WBTV First Alert Weather

1. The Charlotte area’s certified most accurate forecast, featuring hourly and daily updates so you’re alerted first when there are changes in the weather!

2. Trust the only local weather app powered by Charlotte’s certified most accurate meteorologists.

3. Ability to add and save your favorite locations – stay connected to the weather in the places you care about most!

WBTV First Alert Weather Customer Insights

1. Now if they fix the last update,correct the customer service aspect & remove ALOT of the ads that popup,i will reconsider using it again because it is to me alot more reliable forecast & user friendly (until now)!The video weather updates run 18 to 24 hours behind .

2. I think it's a scam to get more looks on the Subaru ad.App works great, very nice to know when it will start raining!Sense update the hourly temp on widget doesn't work.

3. I'm so disappointed that I have to find another weather app to replace WBTV First Alert.I have had this app for a couple of years & up until a couple weeks ago i was VERY PLEASED with it.

4. I have tried with wifi and just mobile data and neither of them works.I love using this app it tells me what to expect in the morning 🌞 to come and if there danger in the are it lets me know and it also.

5. It's the most reliable and consistent weather app I've found.Lived in Clt for years.

6. This has been my go to weather app for quite a few years, and I usually access it multiple times during the day.

7. Then it started crashing every time i wanted to open the app to check something.

8. I miss Brad!I tap on the alert, wait and wait.

9. I had used it in the morning but in the afternoon, nothing! Uninstalling then reinstalling the app was unsuccessful.

10. I thought it might be my phone ,so i did a few virus scans & it wasnt.

11. Thanks ToddI left the Charlotte area and this app followed me.

Steps to Troubleshoot & Fix WBTV First Alert Weather Issues

1. Fix WBTV First Alert Weather Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart WBTV First Alert Weather: Restarting the app will resolve most errors.
  2. Update the WBTV First Alert Weather App. Here is how:
    1. On Android goto PlayStore » Search for "WBTV First Alert Weather" » Open WBTV First Alert Weather » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for WBTV First Alert Weather » click "UPDATE".
  3. Clear WBTV First Alert Weather app cache: Clearing cached data will force your app to retrieve the latest data directly from WBTV First Alert Weather servers.
    1. On Android, goto Settings » Apps » Select "WBTV First Alert Weather" » click Storage » click "Clear Cache".
  4. Check WBTV First Alert Weather app permissions. If any of these permissions required to use your device's features are disenabled, WBTV First Alert Weather might not work.
  5. Uninstall and reinstall WBTV First Alert Weather. If nothing else has worked, completely uninstall WBTV First Alert Weather then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing WBTV First Alert Weather not working


2. Fix WBTV First Alert Weather Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make WBTV First Alert Weather be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to WBTV First Alert Weather not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, WBTV First Alert Weather may not be able to connect to the Internet when running in the background.

Reported Issues