Contact Ideal Customer Service

Why chat with our AI Ideal Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Ideal.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. No puedes leer noticias en un periódico porque te tienes que suscribir para ver todo y además hay anuncios.Samsung Galaxy Nexus, se cuelga al ejecutarse y no sirve para nada.

2. El scroll se atasca y algunos titulares no se abren, lo que hace que sea incomodo moverse por la aplicación.

3. Mucho por pulir todavía.La aplicación se queda pillada y no la puedes cerrar.

4. Una pérdida de tiempo.El avance de página no funciona y los titulares a veces no se pueden abrir.

5. Solución: reiniciar el dispositivo móvilHay un poco de aplicación en tus suscripciones.

6. Mejora visual pero nula experiencia de usuario.

1. Fix Ideal Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Ideal: Restarting the app will resolve most errors.
2. Update the Ideal App. Here is how:
   1. On Android goto PlayStore » Search for "Ideal" » Open Ideal » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ideal » click "UPDATE".
3. Clear Ideal app cache: Clearing cached data will force your app to retrieve the latest data directly from Ideal servers.
   1. On Android, goto Settings » Apps » Select "Ideal" » click Storage » click "Clear Cache".
4. Check Ideal app permissions. If any of these permissions required to use your device's features are disenabled, Ideal might not work.
5. Uninstall and reinstall Ideal. If nothing else has worked, completely uninstall Ideal then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Ideal not working

2. Fix Ideal Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Ideal be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Ideal not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Ideal may not be able to connect to the Internet when running in the background.