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What users are saying
1. I can't access the daily VOA Amharic program as I used to on the old app.
Steps to Troubleshoot & Fix VOA Horn of Africa Issues
1. Fix VOA Horn of Africa Not Working/Crashes/Errors/Unresponsive & Black/White screen:
Restart VOA Horn of Africa: Restarting the app will resolve most errors.
Update the VOA Horn of Africa App. Here is how:
On Android goto PlayStore » Search for "VOA Horn of Africa" » Open VOA Horn of Africa » click "Update".
On iPhone, goto AppStore » Your profile » Available Updates » Check for VOA Horn of Africa » click "UPDATE".
Clear VOA Horn of Africa app cache: Clearing cached data will force your app to retrieve the latest data directly from VOA Horn of Africa servers.
On Android, goto Settings » Apps » Select "VOA Horn of Africa" » click Storage » click "Clear Cache".
Check VOA Horn of Africa app permissions. If any of these permissions required to use your device's features are disenabled, VOA Horn of Africa might not work.
Uninstall and reinstall VOA Horn of Africa. If nothing else has worked, completely uninstall VOA Horn of Africa then reinstall.
Restart your device. Last, restarting your device can often clear most problems causing VOA Horn of Africa not working
2. Fix VOA Horn of Africa Server issues & Internet Connection
Check network connection: An unstable Internet will make VOA Horn of Africa be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
Disable VPN: VPN can cause connection errors and lead to VOA Horn of Africa not working. Make sure all VPNs are off
Enable background data: When Background data is turned off, VOA Horn of Africa may not be able to connect to the Internet when running in the background.
Reported Issues
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