Published by SpaceRocks Team

contact Asteroid Tracker Chat with our AI-based Asteroid Tracker Support
Avatar
Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Asteroid Tracker?



characters left:

Why chat with our AI Asteroid Tracker Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Asteroid Tracker.
  3. Skip support wait times and emailing back and forth. Get help immediately.

contact Asteroid Tracker image 1   contact Asteroid Tracker image 2


What users are saying

1. I am going to uninstall it.Nice app but it could be better by listing asteroid perigees to earth by date from closest to farthest express in Lunar Distances (LD).It's a great application, though more specifics about the asteroid would be useful.why this app doesn't have a search bar to search for a specific astroid for example Apophis I'm very disappointed .This is Tune Squad!! You need to get out of the studio! There's a meteorite in Direct Collision course directly to Burbank, California!!!Quick and intuitiveI thoroughly enjoy the use of this app.

2. DEAD & ABANDONED!! Last asteroid reported was on 2021-09-02 & it no longer reports new news or any "Upcoming" asteroids at all so the Developers have obviously abandoned this utterly dead app! The fact that they last updated it on Dec.12, 2018 says it all: the Devs have left the building on this one so go find another working asteroid tracking app, folks!!Very informative.

3. Has everything I want for looking at the data, without fear porn sensationalism and all in 1 convenient place.Would be a great app if one can read it.

4. The color cant be changed and the font is hard to read.

Steps to Troubleshoot & Fix Asteroid Tracker Issues

1. Fix Asteroid Tracker Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Asteroid Tracker: Restarting the app will resolve most errors.
  2. Update the Asteroid Tracker App. Here is how:
    1. On Android goto PlayStore » Search for "Asteroid Tracker" » Open Asteroid Tracker » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Asteroid Tracker » click "UPDATE".
  3. Clear Asteroid Tracker app cache: Clearing cached data will force your app to retrieve the latest data directly from Asteroid Tracker servers.
    1. On Android, goto Settings » Apps » Select "Asteroid Tracker" » click Storage » click "Clear Cache".
  4. Check Asteroid Tracker app permissions. If any of these permissions required to use your device's features are disenabled, Asteroid Tracker might not work.
  5. Uninstall and reinstall Asteroid Tracker. If nothing else has worked, completely uninstall Asteroid Tracker then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Asteroid Tracker not working


2. Fix Asteroid Tracker Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Asteroid Tracker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Asteroid Tracker not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Asteroid Tracker may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!