Contact Viafirma OTP Customer Service

Why chat with our AI Viafirma OTP Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Viafirma OTP.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. app does not work, cannot scan barcode on android.

2. on iOS code does not generate.

1. Fix Viafirma OTP Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Viafirma OTP: Restarting the app will resolve most errors.
2. Update the Viafirma OTP App. Here is how:
   1. On Android goto PlayStore » Search for "Viafirma OTP" » Open Viafirma OTP » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Viafirma OTP » click "UPDATE".
3. Clear Viafirma OTP app cache: Clearing cached data will force your app to retrieve the latest data directly from Viafirma OTP servers.
   1. On Android, goto Settings » Apps » Select "Viafirma OTP" » click Storage » click "Clear Cache".
4. Check Viafirma OTP app permissions. If any of these permissions required to use your device's features are disenabled, Viafirma OTP might not work.
5. Uninstall and reinstall Viafirma OTP. If nothing else has worked, completely uninstall Viafirma OTP then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Viafirma OTP not working

2. Fix Viafirma OTP Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Viafirma OTP be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Viafirma OTP not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Viafirma OTP may not be able to connect to the Internet when running in the background.