Contact FOX 13 Tampa Bay Customer Service

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1. Please Fox 13 News correct the problem with not being able to watch it in landscape mode.

2. Sometimes a drop-down banner doesn't link back to the breaking news.

3. Until then I'll be looking for another local app.When I receive a news alert and tap on it to read, the app will not open 90% of the time.

4. Whenever breaking news pops up I tap on the drop-down banner.

5. This is a very unreliable app, but this is the only news we are willing to watch because it has the most accurate weather forecast for our area.

6. I like the breaking news notifications.

7. Whatever the issue, the online articles are a reflection of the news station and at times, it's a poor reflection.

8. For instance, I only want local, not federal, not international, not sports, zero celebrity news.

9. I use it a whole bunch especially for breaking news.

10. Would be useful for me anywaysApp is great to get local news alerts.

11. When you watch it in horizontal mode it's a teeny tiny screen and you have to make sure your phone stays horizontal.

1. Fix FOX 13 Tampa Bay Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart FOX 13 Tampa Bay: Restarting the app will resolve most errors.
2. Update the FOX 13 Tampa Bay App. Here is how:
   1. On Android goto PlayStore » Search for "FOX 13 Tampa Bay" » Open FOX 13 Tampa Bay: News » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for FOX 13 Tampa Bay » click "UPDATE".
3. Clear FOX 13 Tampa Bay: News app cache: Clearing cached data will force your app to retrieve the latest data directly from FOX 13 Tampa Bay servers.
   1. On Android, goto Settings » Apps » Select "FOX 13 Tampa Bay: News" » click Storage » click "Clear Cache".
4. Check FOX 13 Tampa Bay app permissions. If any of these permissions required to use your device's features are disenabled, FOX 13 Tampa Bay might not work.
5. Uninstall and reinstall FOX 13 Tampa Bay. If nothing else has worked, completely uninstall FOX 13 Tampa Bay then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing FOX 13 Tampa Bay not working

2. Fix FOX 13 Tampa Bay Server issues & Internet Connection

1. Check network connection: An unstable Internet will make FOX 13 Tampa Bay be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to FOX 13 Tampa Bay not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, FOX 13 Tampa Bay may not be able to connect to the Internet when running in the background.