Published by Unroll.Me on Aug 8, 2024

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Why should I report an Issue with Unroll.Me - Email Cleanup?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Unroll.Me to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Unroll.Me - Email Cleanup image 1 contact Unroll.Me - Email Cleanup image 2

About Unroll.Me - Email Cleanup

1. Easily unsubscribe from unwanted emails, keep the ones you want, and rollup those that you don’t want to unsubscribe from, but also don’t necessarily want to see in your inbox. • View all subscription emails flooding your inbox and we’ll update this as we detect new subscriptions. • Unsubscribe, keep, and rollup your subscription emails, either in bulk or individually. • Search your subscriptions easily so you can find that one company that won’t stop spamming you. • Wanted to unsubscribe to an email subscription that you kept or rolled up?

2. No worries, you can edit any and all changes that you’ve made to your subscriptions in the Subscriptions tab. • View your rolled up emails - this updates once a day and we’ll send you a daily email of all new mail you received from your rolled up subscriptions.

3. It’s like a daily digest email! • Add multiple email accounts and tackle your subscriptions across all accounts with Unroll. Me. • Support for the following email providers: Gmail, iCloud, Yahoo! , AOL, Outlook and Google Apps.

4. Me, we’ll show you all the subscription emails in your inbox, and give you full control over what you want to do with them.

5. Are spam and subscription emails flooding your inbox?

6. Do you have hundreds, if not thousands, of useless emails making your cluttered mailbox impossible to navigate? Worry no more! Unroll. Me to the rescue!

7. Stop stressing over your inbox and get back to spending time on what matters to you. Download Unroll.

8. Cleaning your inbox has never been so easy, or looked so good! With Unroll.

9. Me and get back the “you time” you’ve been missing.

Unroll.Me Customer Insights

1. A few emails that belong in the roll up folder will once in a while show up in my inbox, but all in all it does what it's supposed to---I just have to log in on a computer to update any new subscriptions and I think you have to keep the app installed in order to keep it working.

2. My only complaint is that when you do want to look at an email, it doesn't go directly to that email, instead you have to take extra steps going through the app.Worked well for the first week or so and now all of my outlook emails keep disconnecting.

3. I keep getting "no subscriptions have been found" for that account despite receiving dozens of subscription emails a day at that address.

4. It doesn't actually clean your inbox for you- simply shoves all of your unwanted emails into an extra, new folder it creates, and half the time it will miss emails from senders you've added to the filter lists.

5. If you delete the account, you'll receive the emails you've unsubscribed from.Love the ability to unsubscribe and roll up.

6. I'm unable to edit my past subscriptions (such as change an email from rollup back to keep in inbox).

7. It's highly annoying.My first impression of unroll.me would've been 5 stars, however, trying to add subsequent email addresses has severely undermined that rating.

8. My option for the few who didn't have subscriptions pop up, I had the same thing happen with my second email added.

9. Wish it worked though, because that would be super helpful!I love what this app does for my email inbox.

10. Every day it will tell me it's found 30+ new subscriptions even though I'm constantly telling it to unsubscribe me from the same senders; the whole thing resets every morning.

11. It groups all those subscription emails that you may want one day, but probably not or you just don't want to see them all individually in your inbox.

Steps to Troubleshoot & Fix Unroll.Me Issues

1. Fix Unroll.Me Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Unroll.Me: Restarting the app will resolve most errors.
  2. Update the Unroll.Me App. Here is how:
    1. On Android goto PlayStore » Search for "Unroll.Me" » Open Unroll.Me - Email Cleanup » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Unroll.Me » click "UPDATE".
  3. Clear Unroll.Me - Email Cleanup app cache: Clearing cached data will force your app to retrieve the latest data directly from Unroll.Me servers.
    1. On Android, goto Settings » Apps » Select "Unroll.Me - Email Cleanup" » click Storage » click "Clear Cache".
  4. Check Unroll.Me app permissions. If any of these permissions required to use your device's features are disenabled, Unroll.Me might not work.
  5. Uninstall and reinstall Unroll.Me. If nothing else has worked, completely uninstall Unroll.Me then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Unroll.Me not working


2. Fix Unroll.Me Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Unroll.Me be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Unroll.Me not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Unroll.Me may not be able to connect to the Internet when running in the background.

Reported Issues