Published by Winplus North America Inc. on Jan 9, 2025

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  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
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What users are saying

1. overall: trash.This app is really cool! I figured out how to pair the Smart Hub and my phone, it's a little tricky at first but as long as you enter the app without Bluetooth on and select the "allow Bluetooth" option it should pair.

2. Thanks!in the previous update, it worked perfect for me, but now, even after uninstalling and reinstalling the app multiple times, checking all of the LED poets to make sure theyre rifht, and going as far as trying tk reset the smart hub, it doesnt even work.

3. After choosing the smart hub fron the main page, im brought to another page that is as long as 2 lengths of my phone, where im unable to do anything except change the first light.

4. It will connect no issues at first, but if you have to switch to another app that uses bluetooth, it has difficulty reconnecting.

5. Not sure if it's the phone or the app not being compatible.My issue is separate from what everyone else is having.

6. My husband's iPhone can see the app control the lights no problem but I'm no longer able to since my phone upgraded.

7. I've tried resetting the kit Bluetooth connections, resetting my phone and phones Bluetooth connections, and tried all forms of unplugging and plugging back in.

8. If you are having an issue with a strip not coming on, look at the different zones in the app, and if any are grayed out, that means that zone is off.

9. This could have been avoided by including a SWITCH Waiting for an update.Have had no issue using the app with my fold 3 and tell it upgraded.

10. I did some rewiring this weekend, everything on my end is right, all the lights work, all the modes and colors are correct but it WILL NOT stay on for more than 10 seconds so I give up.

11. For those having a strip flashing and another strip staying solid with a different color, check the zones in the app.

Steps to Troubleshoot & Fix Type S LED Issues

1. Fix Type S LED Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Type S LED: Restarting the app will resolve most errors.
  2. Update the Type S LED App. Here is how:
    1. On Android goto PlayStore » Search for "Type S LED" » Open Type S LED » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Type S LED » click "UPDATE".
  3. Clear Type S LED app cache: Clearing cached data will force your app to retrieve the latest data directly from Type S LED servers.
    1. On Android, goto Settings » Apps » Select "Type S LED" » click Storage » click "Clear Cache".
  4. Check Type S LED app permissions. If any of these permissions required to use your device's features are disenabled, Type S LED might not work.
  5. Uninstall and reinstall Type S LED. If nothing else has worked, completely uninstall Type S LED then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Type S LED not working


2. Fix Type S LED Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Type S LED be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Type S LED not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Type S LED may not be able to connect to the Internet when running in the background.

Reported Issues

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