Published by SC TWODOOR GAMES SRL on Dec 20, 2024

contact Bookly - Book Tracker Library Chat with our AI-based Bookly Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Bookly?



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Why chat with our AI Bookly Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Bookly.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. And two when you go to settings and decline to send your personal data for 'better experience' every time you close the app and restart it, it's like you never decline in the first place because its still turned on so what's the point of that button anyways? These are some big issuesI wanted an app to track my New Year's Resolution of reading every single day and I am so glad I found Bookly! I can set reminders, track the stats of how many pages I read per minute/hour, set goals, add quotes and thoughts as I read, etc.

2. I can't recommend this enough!Really enjoying the app, it helps me track which page I left off on at the end of a previous reading session, if something were to happen, but every time I finish a session it tells me I earned X amount of diamonds but they are not being reflected.

3. If it gets fixed that would be great but since I paid for a lifetime subscription I'm irritated that a main feature doesn't work anymore.In the previous version you had an option to scan the ISBN (which never worked for me).

4. I also do not like that it has no way to track audiobooks for the infographics, like a percentage option, while others do.So far I have liked this app but I can't find a way to import all my 'read books' from goodreads, which means I have to manually input every-single-book-I've read in the last 2 years 🥴.

5. (And you can't choose a goal over 99 and my goal this year is to read 100 books, but that's not a big deal just something I noticed)I love the app I use the free version and it seems to work well.

6. My only thing I notice is that if u read late at night it doesn't count for the days reading if you continue reading past midnight.

7. Still a decent book tracker to help with reading goals thoughI'd consider Pro if it weren't for a couple issues.

8. :(I really like this app and have used the pro version everyday for over a month but suddenly the overall reading stats graph no longer displays information.

9. And my shelves are always disappearing, I have given up trying to make shelves.Is a good place to start good reading habits.

10. Also I have been participating in their readathon and my reading time is not being calculated correctly.

11. I sometimes have late night reading of a few hours and I thought it would count since I was reading that day but it didn't count.

Steps to Troubleshoot & Fix Bookly Issues

1. Fix Bookly Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Bookly: Restarting the app will resolve most errors.
  2. Update the Bookly App. Here is how:
    1. On Android goto PlayStore » Search for "Bookly" » Open Bookly - Book Tracker Library » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Bookly » click "UPDATE".
  3. Clear Bookly - Book Tracker Library app cache: Clearing cached data will force your app to retrieve the latest data directly from Bookly servers.
    1. On Android, goto Settings » Apps » Select "Bookly - Book Tracker Library" » click Storage » click "Clear Cache".
  4. Check Bookly app permissions. If any of these permissions required to use your device's features are disenabled, Bookly might not work.
  5. Uninstall and reinstall Bookly. If nothing else has worked, completely uninstall Bookly then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Bookly not working


2. Fix Bookly Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Bookly be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Bookly not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Bookly may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!