Contact NRC Customer Service

Why should I report an Issue with NRC - Nieuws en achtergronden?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of NRC Media BV to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Please fix this!For over forty years my daily newspaper.I don't see the login button within the ui when I select one of the themes for example "dark" can you please look into this? it seems that the button is working but the text is not visible I am using HTC Desire 20 pro on Android 10Nice app, had some issues with it keep logging out before but those were solved after contacting services.

2. Most of the times when I get a notification notifying me of an article being released and I press on it I just get redirected to the main page with the article nowhere to be found.I've an older Android version (5.0.2 on an Asus tablet).

3. Disappointing!Great app, however recently it asks for login after tapping on any article notification.

4. Pretty basic feature if you'd ask me.It's a decent app for reading the news, but it's incredibly hard to find the article you are looking for.

5. But don't sell my data and play ads.Just one very annoying behavior: it's impossible to zoom in images.

6. So it's pretty hard to see details in an image that belongs to an article.

7. After log in you're taken to today's paper, not the article.

8. I completely reinstalled it today - a mistake as it now only tells me that it needs an internet connection and I should try again.

9. Also, it asks me to buy a subscription while I already have one.App freezes regularly when trying to scroll articles.

10. When you are paying for a newspaper you should not have auto playing advertisement videos in the app.

11. They responded quickly.App frequently logs out and does not allow storing your password.

1. Fix NRC Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart NRC: Restarting the app will resolve most errors.
2. Update the NRC App. Here is how:
   1. On Android goto PlayStore » Search for "NRC" » Open NRC - Nieuws en achtergronden » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for NRC » click "UPDATE".
3. Clear NRC - Nieuws en achtergronden app cache: Clearing cached data will force your app to retrieve the latest data directly from NRC servers.
   1. On Android, goto Settings » Apps » Select "NRC - Nieuws en achtergronden" » click Storage » click "Clear Cache".
4. Check NRC app permissions. If any of these permissions required to use your device's features are disenabled, NRC might not work.
5. Uninstall and reinstall NRC. If nothing else has worked, completely uninstall NRC then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing NRC not working

2. Fix NRC Server issues & Internet Connection

1. Check network connection: An unstable Internet will make NRC be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to NRC not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, NRC may not be able to connect to the Internet when running in the background.