Contact FOX 13 Seattle Customer Service

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1. I got rid of ALL cable connections (saves me $100/month) and tried using phone to get the local news ... the radio looks to be the best option for that/local news.The news app would be MUCH better if there were actual categories for articles, not just every article lumped together without direction.

2. Also, the app sends so many pathetic news tid bits via text messaging, can't tell if this is a mirror style format with a repeater.I'm giving it a 3 for this reason, although I understand that you need the advertising for revenue and such it is still kind of annoying that there are so many in the way of the actual news.

3. For example, having categories such as "local news", "national news", "international news", "sports" etc, perhaps with subcategories like "North Sound", "South Sound" to further organize articles.

4. More often than not, it was spam the living hell out of your notifications and then when you actually click on one to see the story it goes to a blank page that says Android users click here if this doesn't work and then when you do it gives you an error page or blank page or maybe sometimes when it feels like it, the Q13 default page.

5. Your data is going everywhere! Ad blocking breaks the live news feed by delaying it indefinitely.

6. After refreshing the screen a commercial shows, followed by either another commercial or back to the news with no sound for either.

7. Now the Live News link doesn't even load a video.

8. This app shows exactly that, they are becoming more political and driven by money over news.

9. This time it takes several refreshes before it works.All is good but...... I can never get the app to upload the photos to submit for the weather.Not as "Live and Local" as I'd prefer.

10. So many ad's block the stories to where you can't read the articles because you lose track of where you are in the story.

11. That's the number one reason I avoid the Q13 app unless absolutely necessary.Q13 has gone down hill since they let walter kelly and the other great ancors go.

1. Fix FOX 13 Seattle Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart FOX 13 Seattle: Restarting the app will resolve most errors.
2. Update the FOX 13 Seattle App. Here is how:
   1. On Android goto PlayStore » Search for "FOX 13 Seattle" » Open FOX 13 Seattle: News » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for FOX 13 Seattle » click "UPDATE".
3. Clear FOX 13 Seattle: News app cache: Clearing cached data will force your app to retrieve the latest data directly from FOX 13 Seattle servers.
   1. On Android, goto Settings » Apps » Select "FOX 13 Seattle: News" » click Storage » click "Clear Cache".
4. Check FOX 13 Seattle app permissions. If any of these permissions required to use your device's features are disenabled, FOX 13 Seattle might not work.
5. Uninstall and reinstall FOX 13 Seattle. If nothing else has worked, completely uninstall FOX 13 Seattle then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing FOX 13 Seattle not working

2. Fix FOX 13 Seattle Server issues & Internet Connection

1. Check network connection: An unstable Internet will make FOX 13 Seattle be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to FOX 13 Seattle not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, FOX 13 Seattle may not be able to connect to the Internet when running in the background.