Published by Pocketmags.com on Aug 14, 2024

contact DIVA Magazine Chat with our AI-based DIVA Magazine Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with DIVA Magazine?



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Why chat with our AI DIVA Magazine Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of DIVA Magazine.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Love the extras tooPaid for yearly subscription, upgraded phone, app won't download.I've been a subscriber to Pocketmags Diva magazine on my iPad for over a year and so when I saw it on here thought it would be cross platform, but it's not and I'm not going to pay for a second subscription.Looks like a really good app and it is, i just expected there to be all the magazine there... but maybe i was expect too much.

2. Never have had a problem with this app.. "keep fingers crossed".. Its so worth every penny to download this app and buy the monthly issues..Better than trying to locate any shop that may sell it.

3. Everything else is great though! :)This would be a fantastic app if it worked.Not easy to navigate through the pages.

4. Turning pages needs to be smoother.

Steps to Troubleshoot & Fix DIVA Magazine Issues

1. Fix DIVA Magazine Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart DIVA Magazine: Restarting the app will resolve most errors.
  2. Update the DIVA Magazine App. Here is how:
    1. On Android goto PlayStore » Search for "DIVA Magazine" » Open DIVA Magazine » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for DIVA Magazine » click "UPDATE".
  3. Clear DIVA Magazine app cache: Clearing cached data will force your app to retrieve the latest data directly from DIVA Magazine servers.
    1. On Android, goto Settings » Apps » Select "DIVA Magazine" » click Storage » click "Clear Cache".
  4. Check DIVA Magazine app permissions. If any of these permissions required to use your device's features are disenabled, DIVA Magazine might not work.
  5. Uninstall and reinstall DIVA Magazine. If nothing else has worked, completely uninstall DIVA Magazine then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing DIVA Magazine not working


2. Fix DIVA Magazine Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make DIVA Magazine be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to DIVA Magazine not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, DIVA Magazine may not be able to connect to the Internet when running in the background.

Reported Issues

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