Published by XClub on Oct 10, 2024

Report an issue with XClub.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with XClub?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of XClub to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact XClub image 1 contact XClub image 2

About XClub

1. XClub is a social media app for everyone to share your ideas and experience for your favorite content likes tech ,sports and more other things in a way of videos or pictures with millions of people who followed you.

2. There are infinix, realme, samsung, oppo, redmi branding cutting-edge news, and cool stuff testing and sharing information as well.

3. With a new and fashionable interface, you can browse the content in an enjoyable way which including more pictures and videos at the first sight.

4. No matter what your hobby is, it is easy to find the content you are interested in, and even make friends around the world with the new category group chat.

5. A community for young people with common interests to share content.

6. By using XClub app you can keep up with the most recent trends on the internet.

7. You can also receive recommendations of wonderful objections here.

8. What’s more, there are so many activities with rewards here waiting for you.

9. Not only that , your sharing can be more cool here to other people.

XClub Customer Insights

1. I also emailed you twice which I have not gotten a response yetI suggest that , give to xstore option in product to buy like mobile phone, hearpods, headphones,accessoriesMy experience on the application was good, but I encountered some technical problemsGetting parameter error after trying multiple times.

2. Can anyone let me know what could be the problem? Using Infinix Note 12Pro 5G.I can't acces to my profile and to the profile of other accounts.

3. I can like, star, and share but when I want to see my profile I can't acces it even if I want too see the other profile of others I can't acces it.

4. But I couldn't have access to my account using my email address because I forgot my user ID after changing my phone.

5. It everyhead to understand, sometimes it the app will log me out, I love using the all the cause of the belief that's why I stop it all the time, the developers need to do something about this immediately please.

6. Because of that I give two starSince I upgraded my phone to latest version after that Setting Button is not working.

7. Don't buy Infinix brand mobile for coupon.It's a scam.

8. It always says "Network failure" please fix itScanner not working.

9. Won a prize in a competition they conducted sometime ago but haven't received the prize.

10. It's blatant cheating.The app is a great one with nice community interaction and socialization.

11. Even some of that APP stopped working.

Steps to Troubleshoot & Fix XClub Issues

1. Fix XClub Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart XClub: Restarting the app will resolve most errors.
  2. Update the XClub App. Here is how:
    1. On Android goto PlayStore » Search for "XClub" » Open XClub » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for XClub » click "UPDATE".
  3. Clear XClub app cache: Clearing cached data will force your app to retrieve the latest data directly from XClub servers.
    1. On Android, goto Settings » Apps » Select "XClub" » click Storage » click "Clear Cache".
  4. Check XClub app permissions. If any of these permissions required to use your device's features are disenabled, XClub might not work.
  5. Uninstall and reinstall XClub. If nothing else has worked, completely uninstall XClub then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing XClub not working


2. Fix XClub Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make XClub be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to XClub not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, XClub may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I thought it's good app

    — by Ichi 2 years ago

  • I request to delete my Xclub account,I will give the number associated with it once you reply.

    — by Cecilia Berjolano 3 years ago