Published by Webtoweb

Report an issue with English Chinese Translator.
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Why should I report an Issue with English Chinese Translator?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Webtoweb to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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English Chinese Translator Customer Insights

1. Unable to translate certain sentence fr Chinese to English.Translation of text into same Chinese text instead.Different vocabulary in English r lost in translation.Kept showing connection problem.My internet is fine...why app cannot function as promised? To sum it up.. when it cannot iinterpret well.. it wl fail to translate into proper definitions.

2. Certain word bears its word definition differentlyFirst of all, if Pinyin (related pronunciation or transliteration) is included, that would be great! Also, only English audio works, Chinese either being translated from or to, can not be played.This is a good translator.

3. If I type certain deeper indepth of English vocab.. it cannot translate it.

Steps to Troubleshoot & Fix English Chinese Translator Issues

1. Fix English Chinese Translator Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart English Chinese Translator: Restarting the app will resolve most errors.
  2. Update the English Chinese Translator App. Here is how:
    1. On Android goto PlayStore » Search for "English Chinese Translator" » Open English Chinese Translator » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for English Chinese Translator » click "UPDATE".
  3. Clear English Chinese Translator app cache: Clearing cached data will force your app to retrieve the latest data directly from English Chinese Translator servers.
    1. On Android, goto Settings » Apps » Select "English Chinese Translator" » click Storage » click "Clear Cache".
  4. Check English Chinese Translator app permissions. If any of these permissions required to use your device's features are disenabled, English Chinese Translator might not work.
  5. Uninstall and reinstall English Chinese Translator. If nothing else has worked, completely uninstall English Chinese Translator then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing English Chinese Translator not working


2. Fix English Chinese Translator Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make English Chinese Translator be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to English Chinese Translator not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, English Chinese Translator may not be able to connect to the Internet when running in the background.

Reported Issues