Published by Toggl.com on Dec 9, 2024

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Why should I report an Issue with Toggl Track - Time Tracking?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Toggl.com to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Toggl Track - Time Tracking

1. Place a Toggl Track widget on your Home Screen to see your timer running — and to start or stop a time entry.

2. You can track time by projects, clients, or tasks and see how your workday breaks down into hours and minutes your reports.

3. Our Pomodoro timer automatically tracks your time in 25-minute increments, with notifications, a full screen mode, and countdown timer to really help you stay focused and on task.

4. Toggl Track is a simple but mighty time tracker that shows you how much your time is worth.

5. You can still track your time through the app, and once you're back online, it will sync with your account (and the rest of your devices) - your time (and money! ) is not going anywhere.

6. And that's Toggl Track - a time tracker so simple that you'll actually use it and get things done!

7. Your time is safe with us - phone, desktop or web, your time is seamlessly synced and kept safe between all of your devices. Want more control?

8. Organize and add more details to your time entries by adding projects, clients and tags.

9. Start tracking time on a favorite time entry with one tap.

10. Clearly see where your work hours go and adjust your precious time & routines accordingly.

11. With this feature, you can now easily add your events from your calendar as time entries, through the Calendar View!

Toggl Track Customer Insights

1. While I don't use it for billing, it makes tracking my time so much easier! I have to use a third-party system for work, and the reports on the website make this weekly chore a breeze! Highly recommend for someone who has an interrupt driven job against multiple projects and clients.Good, but a fee issues lately (S9).

2. Good free version but there's a glaring issue with pomo timer that makes the app useless to me: the pomodoro timer doesn't have a sound notification alarm for the end of a timed work session.

3. In a pinch, if I'm patient, it gets the job done (most of the time... Sometimes it crashes) but I avoid it in favor of the web UI whenever possible.Tracking different projects is easy with the tag system.

4. Easy to customize projects, easy to organize, visually pleasing, etc.My organization just implemented time tracking and only gave us a ServiceNow page to do it with.

5. I really love the web version of toggl, and I was willing to be patient while they worked out some initial bugs with the Android app overhaul, but it's still nearly unusable.

6. No way to work on two projects in same time frame, app not made for multi-tasking! No tag list, project list, etc.

7. Clear transition across devices - I can start be timer on my laptop and walk away with my phone in hand and easily switch tasks or edit the current timer from the mobile app.

8. Very easy to use and having the desktop and phone apps is great.Dismal Free Trial, non-intuitive! Tested on Android.

9. Now it requires multiple clicks on tiny buttons to track, adjust time, and write the name of the task.

10. Trackable time with the pomo timer is the reason i wanted this app, so these make the app unusable for me.

11. I have to do this twice (opening clock, clicking somewhere on the clock) before finally being able to update the time on am entry.

Steps to Troubleshoot & Fix Toggl Track Issues

1. Fix Toggl Track Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Toggl Track: Restarting the app will resolve most errors.
  2. Update the Toggl Track App. Here is how:
    1. On Android goto PlayStore » Search for "Toggl Track" » Open Toggl Track - Time Tracking » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Toggl Track » click "UPDATE".
  3. Clear Toggl Track - Time Tracking app cache: Clearing cached data will force your app to retrieve the latest data directly from Toggl Track servers.
    1. On Android, goto Settings » Apps » Select "Toggl Track - Time Tracking" » click Storage » click "Clear Cache".
  4. Check Toggl Track app permissions. If any of these permissions required to use your device's features are disenabled, Toggl Track might not work.
  5. Uninstall and reinstall Toggl Track. If nothing else has worked, completely uninstall Toggl Track then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Toggl Track not working


2. Fix Toggl Track Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Toggl Track be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Toggl Track not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Toggl Track may not be able to connect to the Internet when running in the background.

Reported Issues