Contact Walkthrough Customer Service

Why chat with our AI Walkthrough Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Walkthrough.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. And i hate the game is because.you can't.press playO but it only let me say 1 star back to the game review all it does is tell you how to do stuff and every time I click something a ad pops up its a vary Dumb I was trying to find good Toca games and I just need to to write a review about this never install itI would have given you this app has zero but I had to give it a star this app does not work you can't even play the game it looks so cool when you see it but then we actually download it it's horrible you can't do anything I hate this app I'm deleting itThanks, sitting with disappointed child.

2. I like the game because it teaches kids how to move their body stuff and then they I like it cuz it's really funny to me am I really really really fun I liked it so much I just want to play it all night and day do I write this games at 5 it's super super fun never made this game should try it😍😗😜 and it's super fun to play If you ever play this whoever made it would you like to go upgrade into a Christmas level but you guys not probably do that but hey it's still a game though the super fun thI give it 2 stars is becuase it's like everytime when you get the game it's like it tells you to watch it or do something that it says.

3. Game doesn't even start.

1. Fix Walkthrough Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Walkthrough: Restarting the app will resolve most errors.
2. Update the Walkthrough App. Here is how:
   1. On Android goto PlayStore » Search for "Walkthrough" » Open Walkthrough for Tοca Life City » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Walkthrough » click "UPDATE".
3. Clear Walkthrough for Tοca Life City app cache: Clearing cached data will force your app to retrieve the latest data directly from Walkthrough servers.
   1. On Android, goto Settings » Apps » Select "Walkthrough for Tοca Life City" » click Storage » click "Clear Cache".
4. Check Walkthrough app permissions. If any of these permissions required to use your device's features are disenabled, Walkthrough might not work.
5. Uninstall and reinstall Walkthrough. If nothing else has worked, completely uninstall Walkthrough then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Walkthrough not working

2. Fix Walkthrough Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Walkthrough be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Walkthrough not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Walkthrough may not be able to connect to the Internet when running in the background.