Contact Tinybeans Private Family Album Customer Service

Why should I report an Issue with Tinybeans Private Family Album?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Tinybeans to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Once a new one is release, I'll update the star rating! --PLEASEEEEEE go back to how the app worked when it was free!!! Ever since we all had to start PAYING for it, it's become glitchy and frustrating! I have to uninstall/reinstall it about once every other week to get it to work.The idea for the app is great, but the execution is not good at all.

2. Hopefully this can be fixed/mitigated in a future version of the app.I've updated my app to the latest available version and can no longer upload any photos or videos (they are listed as being uploaded but never progress past 0%).

3. If you're looking for a photo sharing app for your family, I would look elsewhere at this point.I like it, but it lags uploads for other people.

4. I've had my mom attempt to upload photos and the app says it's uploaded, her phone says it's 98% uploaded and I'm not able to see her photos.

5. It's sad because I like how easy it is to use, I even paid for the upgrade and not fully working.This used to be our favorite app, but they latest "updates" have just made it stop being functional, as other reviewers have pointed out.

6. It feels like Tinybeans developers are focusing on the monetizing aspects of it and the "community" and article aspects instead of the photo journal experience, which is what users like me are really looking for in the app.

7. Frustrating.I can no longer successfully upload photos...then I looked at release notes.

8. I am not sure when it started as I am a few months behind on uploading my family photos/videos, but all of the sudden, the app is not recognizing my premium subscription/features, and it isn't showing any of my contacts list.

9. My guess is that there is a bug where if you edit the photo and export, that will upload fine.

10. It's disappointing that it's been months of problems and I've had to uninstall and reinstall the app several times with no permanent fix.I haven't used the app in a little while, but just recently started again.

11. I wish they would focus more on the photo memories part of the app instead of all the other stuff.

1. Fix Tinybeans Private Family Album Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Tinybeans Private Family Album: Restarting the app will resolve most errors.
2. Update the Tinybeans Private Family Album App. Here is how:
   1. On Android goto PlayStore » Search for "Tinybeans Private Family Album" » Open Tinybeans Private Family Album » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Tinybeans Private Family Album » click "UPDATE".
3. Clear Tinybeans Private Family Album app cache: Clearing cached data will force your app to retrieve the latest data directly from Tinybeans Private Family Album servers.
   1. On Android, goto Settings » Apps » Select "Tinybeans Private Family Album" » click Storage » click "Clear Cache".
4. Check Tinybeans Private Family Album app permissions. If any of these permissions required to use your device's features are disenabled, Tinybeans Private Family Album might not work.
5. Uninstall and reinstall Tinybeans Private Family Album. If nothing else has worked, completely uninstall Tinybeans Private Family Album then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Tinybeans Private Family Album not working

2. Fix Tinybeans Private Family Album Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Tinybeans Private Family Album be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Tinybeans Private Family Album not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Tinybeans Private Family Album may not be able to connect to the Internet when running in the background.