Published by Thrift Books Global, LLC. on Aug 8, 2024

contact ThriftBooks: New & Used Books Chat with our AI-based ThriftBooks Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with ThriftBooks?



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Why chat with our AI ThriftBooks Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of ThriftBooks.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. On top of that, the cost of some of the used books is now almost just as much as buying the book new.I've purchased quite a few books and they all but one arrived in the condition i asked for and quickly too! I got one textbook which upon every turn the pages sort of broke loose from its binding, its not much of a nuisance to me even though i did ask for a very good condition textbook.

2. I'll definitely be back for more books! ThanksMost impressive! The prices are amazing! Free Shipping with orders over $10.00! That is unheard of! The books I have ordered have always been in good shape.

3. I like the selection and quality of books though.I give the service of thriftbooks 5/5- Some of my books did not arrive and their team was quick to resolve my issue! The app can be a little wiggy, do some basic troubleshooting and it'll work just fine though.

4. Too many times I've received books not in the condition they were listed as, however customer service has been great in assisting with those issues.

5. Can't even get the genera right.I discovered thrift books recently while trying to find a book I've been wanting.

6. Other than this I'm very happy to get books so cheap.I really love thriftbooks but I wish both the website and app were more user friendly.

7. I've replaced books that we're written in the '70's and '80's! I love ThriftBooks! : )I wish they displayed an image of the product you're getting.

8. Over all if you don't mind buying used books then you'll love this, but be advised some books may be in better conditions than others they are used after all.Great for searching & buying books.

9. I have lost many books over the years and I have been able to replace most of them with ease using this app.

10. The books are hard to browse and lead you back to the main page The website is better but both need a major update so it is easier to browse and navigate through pages.

11. The books are obviously used but there are options to choose from, some have the options of like new, very good, good, acceptable and new.

Steps to Troubleshoot & Fix ThriftBooks Issues

1. Fix ThriftBooks Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart ThriftBooks: Restarting the app will resolve most errors.
  2. Update the ThriftBooks App. Here is how:
    1. On Android goto PlayStore » Search for "ThriftBooks" » Open ThriftBooks: New & Used Books » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ThriftBooks » click "UPDATE".
  3. Clear ThriftBooks: New & Used Books app cache: Clearing cached data will force your app to retrieve the latest data directly from ThriftBooks servers.
    1. On Android, goto Settings » Apps » Select "ThriftBooks: New & Used Books" » click Storage » click "Clear Cache".
  4. Check ThriftBooks app permissions. If any of these permissions required to use your device's features are disenabled, ThriftBooks might not work.
  5. Uninstall and reinstall ThriftBooks. If nothing else has worked, completely uninstall ThriftBooks then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing ThriftBooks not working


2. Fix ThriftBooks Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make ThriftBooks be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to ThriftBooks not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, ThriftBooks may not be able to connect to the Internet when running in the background.

Reported Issues

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