Published by ThirtyDegreesRay

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Why should I report an Issue with OpenHub for GitHub?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of ThirtyDegreesRay to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

OpenHub Customer Insights

1. So hoping it can just pop up a dialog where you enter your one-time code instead of showing "Unauthorized".nearly perfect, the vertical spacing on the issue title and the next line is clashing and looks a bit ugly, would love to see this fixed.

2. Not sure if the oauth login message at the bottom is supposed to be a link, but despite being logged in from the browser, username/email and password will not login.

3. also the edit button overlaps the 'XX hours ago" text in the issue view.This looks and feels like a super buggy clone of OctoDroid with many features missing, like ability to see pull requests.

4. Similar enough to github to be an easy learn but different enough to take advantage of the phone interface.Definitely some issues with login.

5. But it doesn't natively support the Two Factor Authentication, requiring you to use default browser to login.

6. Ether from browser via deep link or or a button with "enter github url".

7. Other than that it's really neat (:Best Android Github client I've found! It's unfortunate that you are logged out after a while and have to log back in.

8. Otherwise everything is superb, I really appreciate your work.One feature I would like to see is to open a github link in app.

9. This would be great way to get around GH's ugly mobile browser interface.

10. It also matches OD bug for bug in some strange cases,so I'm not certain why this even exists.I like the app, but it keeps logging me out, it would be nice to have the app remember my session.

11. If you use autofill, it makes it really quick though.Nice smooth interface.

Steps to Troubleshoot & Fix OpenHub Issues

1. Fix OpenHub Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart OpenHub: Restarting the app will resolve most errors.
  2. Update the OpenHub App. Here is how:
    1. On Android goto PlayStore » Search for "OpenHub" » Open OpenHub for GitHub » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for OpenHub » click "UPDATE".
  3. Clear OpenHub for GitHub app cache: Clearing cached data will force your app to retrieve the latest data directly from OpenHub servers.
    1. On Android, goto Settings » Apps » Select "OpenHub for GitHub" » click Storage » click "Clear Cache".
  4. Check OpenHub app permissions. If any of these permissions required to use your device's features are disenabled, OpenHub might not work.
  5. Uninstall and reinstall OpenHub. If nothing else has worked, completely uninstall OpenHub then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing OpenHub not working


2. Fix OpenHub Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make OpenHub be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to OpenHub not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, OpenHub may not be able to connect to the Internet when running in the background.

Reported Issues