AppContacterPublished by Brentwood Press & Publishing on Sep 20, 2024
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Steps to Troubleshoot & Fix The Press Issues
1. Fix The Press Not Working/Crashes/Errors/Unresponsive & Black/White screen:
- Restart The Press: Restarting the app will resolve most errors.
- Update the The Press App. Here is how:
- On Android goto PlayStore » Search for "The Press" » Open The Press » click "Update".
- On iPhone, goto AppStore » Your profile » Available Updates » Check for The Press » click "UPDATE".
- Clear The Press app cache: Clearing cached data will force your app to retrieve the latest data directly from The Press servers.
- On Android, goto Settings » Apps » Select "The Press" » click Storage » click "Clear Cache".
- Check The Press app permissions. If any of these permissions required to use your device's features are disenabled, The Press might not work.
- Uninstall and reinstall The Press. If nothing else has worked, completely uninstall The Press then reinstall.
- Restart your device. Last, restarting your device can often clear most problems causing The Press not working
2. Fix The Press Server issues & Internet Connection
- Check network connection: An unstable Internet will make The Press be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
- Disable VPN: VPN can cause connection errors and lead to The Press not working. Make sure all VPNs are off
- Enable background data: When Background data is turned off, The Press may not be able to connect to the Internet when running in the background.
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