Published by Brentwood Press & Publishing on Sep 20, 2024

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Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with The Press?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Brentwood Press & Publishing to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About The Press

1. We cover the news happening in East Contra Costa County including schools, sports, community events, local politics, breaking news & more.

2. Serving far East Contra Costa County, The Press family of products serves more than 100,000 readers.

3. Brentwood Press and Publishing was established in 1999, followed by the Discovery Bay Press in 2000 and the Oakley Press in 2001.

4. Stay informed with Brentwood Press & Publishing's award-winning journalism.

5. We also provide our readers with access to daily news that can be found on our website, thepress. net.

6. We produce and deliver approximately 40, 000 printed newspapers every week to residents and businesses.

7. As the local news source we take pride in providing our community with trusted news in a multitude of delivery options.

The Press Customer Insights

Steps to Troubleshoot & Fix The Press Issues

1. Fix The Press Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart The Press: Restarting the app will resolve most errors.
  2. Update the The Press App. Here is how:
    1. On Android goto PlayStore » Search for "The Press" » Open The Press » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for The Press » click "UPDATE".
  3. Clear The Press app cache: Clearing cached data will force your app to retrieve the latest data directly from The Press servers.
    1. On Android, goto Settings » Apps » Select "The Press" » click Storage » click "Clear Cache".
  4. Check The Press app permissions. If any of these permissions required to use your device's features are disenabled, The Press might not work.
  5. Uninstall and reinstall The Press. If nothing else has worked, completely uninstall The Press then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing The Press not working


2. Fix The Press Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make The Press be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to The Press not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, The Press may not be able to connect to the Internet when running in the background.

Reported Issues