Published by Deseret News on Nov 25, 2024

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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Church News?



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Why chat with our AI Church News Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Church News.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Im happy to recieve news and informations on how i can be a good follower of Jesus as the Church represents to be able to light the world with Christ love and by acting and doing my best to do good.Wish there was more advanced search options, like date of publishing article.

2. Being able to rank categories by users' interest/priority AND select a maximum notification rate is truly becoming more essential all the time.I love reading the Church News on the app.

3. Other than that, I'm content with the app.I used to look forward to Saturday's edition of the deseret news, so I could read the church news in print.

4. Now I look forward to having it on my phone and reading it wherever I am.Best way I know of to keep up with the news of the and the acts of the modern Apostles and President Nelson and the First Presidency.

5. Every time I read the Church News.

6. But I'm guessing its probably easier to use the website instead to do that :)Easy to get intouch with the church news.

7. But, I know it's pretty new and there some bugs to fix.Would be useful if the embedded videos would resize to my vertical screen, provide a full screen toggle, or if the whole app would auto rotate to horizontal.

8. Tried getting to my desired article by tapping on a story higher up, then tapping "Next story," but that only worked for a few stories and then the "Next story" button went away.

9. When I select one topic it goes to another or when I choose the night mode and select a different language it keeps displaying the night mode option.

10. As it stands now, I can only see a portion of the video.Its ok, they need a search bar so we can filter through articles from a particular person or topic rather then scroll through numberless articles.

11. More notification options are needed! This app would be 5 stars but for my having to routinely toggle notifications on/off.

Steps to Troubleshoot & Fix Church News Issues

1. Fix Church News Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Church News: Restarting the app will resolve most errors.
  2. Update the Church News App. Here is how:
    1. On Android goto PlayStore » Search for "Church News" » Open Church News » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Church News » click "UPDATE".
  3. Clear Church News app cache: Clearing cached data will force your app to retrieve the latest data directly from Church News servers.
    1. On Android, goto Settings » Apps » Select "Church News" » click Storage » click "Clear Cache".
  4. Check Church News app permissions. If any of these permissions required to use your device's features are disenabled, Church News might not work.
  5. Uninstall and reinstall Church News. If nothing else has worked, completely uninstall Church News then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Church News not working


2. Fix Church News Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Church News be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Church News not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Church News may not be able to connect to the Internet when running in the background.

Reported Issues

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