Contact Kanji Lookup Customer Service

Why should I report an Issue with Kanji Lookup?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of telethon k.k. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. You really can't ask for more!!Works great so far! Just look at how the stroke order works for a few kanji, and you should start to get a feel for how to write them.Great app, i would love if you guys made one for hiragana and katakana respectively it would be very useful as wellExcellent, even if you don't want to learn Japanese; It's nice to be able to translate some that you see.ok im not going to lie this might be the best doctionary app to use for studying kanji, you just write the word down and find it off of the similar search results that pop up .

2. I like the offline feature as I save battery and have more time to use the phone to study or to listen to downloaded Podcasts and videos with subtitles.Super easy-to-use app for recognizing and quickly searching for kanji.

3. Other apps, seem to only work if your writing is perfect, and even then after taking time to make the strikes very clear, they still don't always show the kanji I'm looking for.

4. Draw the kanji you are looking for and it recognizes it quickly, then you choose what version is the correct one for you, and it will show you every variation the kanji can be used in, as well as an English translation with definitions.

5. Only complaint is that there's no ad free version.Best handwriting kanji search! I use a different app for dictionary use.

6. I can write quickly and sloppily on my phone screen and find the kanji right away.

7. Thank you!It's a fast way to look up a Kanji you're not familiar with, as long as you know the basics of stroke orders and the number of strokes.

8. Even tried 私, which another user said didn't work, but it worked perfectly for me even with my bad handwriting and getting the stroke order wrong.

9. It gives you all the relevant information you could want in a kanji dictionary.

10. The full-screen video/sound ads are super annoying... but at $2 to remove them, I find it difficult to complain.Has worked perfectly for everything I've tried.

11. But when I need to look up a new kanji this is the best I have used.

1. Fix Kanji Lookup Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Kanji Lookup: Restarting the app will resolve most errors.
2. Update the Kanji Lookup App. Here is how:
   1. On Android goto PlayStore » Search for "Kanji Lookup" » Open Kanji Lookup » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Kanji Lookup » click "UPDATE".
3. Clear Kanji Lookup app cache: Clearing cached data will force your app to retrieve the latest data directly from Kanji Lookup servers.
   1. On Android, goto Settings » Apps » Select "Kanji Lookup" » click Storage » click "Clear Cache".
4. Check Kanji Lookup app permissions. If any of these permissions required to use your device's features are disenabled, Kanji Lookup might not work.
5. Uninstall and reinstall Kanji Lookup. If nothing else has worked, completely uninstall Kanji Lookup then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Kanji Lookup not working

2. Fix Kanji Lookup Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Kanji Lookup be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Kanji Lookup not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Kanji Lookup may not be able to connect to the Internet when running in the background.