Contact Basichords Customer Service

Why should I report an Issue with Basichords?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Tekartik to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I do recommend it to friends.Many problems, A and Am chord shown the sameNice app please add Irish bouzukiBrilliant, this app is exactly what you need.Q app topppppAlot of apps requires you to buy the full version to get access to the 'weird' chords (other than major or minor chords), but this app gives you all.

2. And bonus that it's for a bunch of instruments in one! Amazing!Yes..! I learned a lot for this basic guitar chords so I'll give 5 stars..Quick way to check chords whichever instrument I pick up.Brilliant app.

3. I play guitar, mandolin and ukulele and fine it greatI find it clear and easy to use for my ukulele.

4. Exactly what I wanted: multiple fingerings for each chord, lots of variants for each, easy interface.

5. I have it on my iPad as well as phone (android) and works without problems on both.

6. Also for alot of different instruments.

1. Fix Basichords Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Basichords: Restarting the app will resolve most errors.
2. Update the Basichords App. Here is how:
   1. On Android goto PlayStore » Search for "Basichords" » Open Basichords » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Basichords » click "UPDATE".
3. Clear Basichords app cache: Clearing cached data will force your app to retrieve the latest data directly from Basichords servers.
   1. On Android, goto Settings » Apps » Select "Basichords" » click Storage » click "Clear Cache".
4. Check Basichords app permissions. If any of these permissions required to use your device's features are disenabled, Basichords might not work.
5. Uninstall and reinstall Basichords. If nothing else has worked, completely uninstall Basichords then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Basichords not working

2. Fix Basichords Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Basichords be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Basichords not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Basichords may not be able to connect to the Internet when running in the background.