Published by Clay Kids Mobile

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Why should I report an Issue with Magic of Clay: Sculpt For Kids?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Clay Kids Mobile to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Magic of Clay Customer Insights

1. Great app but doesn't always open.

Steps to Troubleshoot & Fix Magic of Clay Issues

1. Fix Magic of Clay Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Magic of Clay: Restarting the app will resolve most errors.
  2. Update the Magic of Clay App. Here is how:
    1. On Android goto PlayStore » Search for "Magic of Clay" » Open Magic of Clay: Sculpt For Kids » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Magic of Clay » click "UPDATE".
  3. Clear Magic of Clay: Sculpt For Kids app cache: Clearing cached data will force your app to retrieve the latest data directly from Magic of Clay servers.
    1. On Android, goto Settings » Apps » Select "Magic of Clay: Sculpt For Kids" » click Storage » click "Clear Cache".
  4. Check Magic of Clay app permissions. If any of these permissions required to use your device's features are disenabled, Magic of Clay might not work.
  5. Uninstall and reinstall Magic of Clay. If nothing else has worked, completely uninstall Magic of Clay then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Magic of Clay not working


2. Fix Magic of Clay Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Magic of Clay be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Magic of Clay not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Magic of Clay may not be able to connect to the Internet when running in the background.

Reported Issues