Published by Clay Kids Mobile

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Why should I report an Issue with Magic of Clay: Princesses?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Clay Kids Mobile to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Magic of Clay Customer Insights

1. I like it its not hard and its educationalIt is nice but it is so difficult to do and not like realvery good app my daughter is like very muchThis is good for kidsThis is the world's WORST GAME EVERthanks for the appthe best gamewaste of time.Best game ever I loved it you should too.

2. plus it teaches kids how to make them .it is very awesome.but the bad thing about it is you do not get to make it.

3. So downloaded it! And if u do not like it then undownload it.and check out work chef.

4. It is awesome too.

5. But u get to watch them make it.

Steps to Troubleshoot & Fix Magic of Clay Issues

1. Fix Magic of Clay Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Magic of Clay: Restarting the app will resolve most errors.
  2. Update the Magic of Clay App. Here is how:
    1. On Android goto PlayStore » Search for "Magic of Clay" » Open Magic of Clay: Princesses » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Magic of Clay » click "UPDATE".
  3. Clear Magic of Clay: Princesses app cache: Clearing cached data will force your app to retrieve the latest data directly from Magic of Clay servers.
    1. On Android, goto Settings » Apps » Select "Magic of Clay: Princesses" » click Storage » click "Clear Cache".
  4. Check Magic of Clay app permissions. If any of these permissions required to use your device's features are disenabled, Magic of Clay might not work.
  5. Uninstall and reinstall Magic of Clay. If nothing else has worked, completely uninstall Magic of Clay then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Magic of Clay not working


2. Fix Magic of Clay Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Magic of Clay be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Magic of Clay not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Magic of Clay may not be able to connect to the Internet when running in the background.

Reported Issues