Published by Xpert Solutions

Report an issue with General Takaful.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with General Takaful?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Xpert Solutions to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

General Takaful Customer Insights

1. No renewalWorse experience of my life is this application please don't download you cannot renew insuranceVery very bad insurance company.insurance adjustment with bad garageUseless.. Cant buy insurance onlineToo bad appIt's a good effort but only to cheat people.

2. Cannot renew my third party insurance online or thru the mobile app.... i find it uselessUseless app just informs you nothing can be done.

3. Save your time but force you to do everything according to their plan no negotiation can be made you've to go their selected garbage type of work shop.

4. - Application is very slow, performance needs to be improved.

5. Totally fraud......Good initiative.

Steps to Troubleshoot & Fix General Takaful Issues

1. Fix General Takaful Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart General Takaful: Restarting the app will resolve most errors.
  2. Update the General Takaful App. Here is how:
    1. On Android goto PlayStore » Search for "General Takaful" » Open General Takaful » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for General Takaful » click "UPDATE".
  3. Clear General Takaful app cache: Clearing cached data will force your app to retrieve the latest data directly from General Takaful servers.
    1. On Android, goto Settings » Apps » Select "General Takaful" » click Storage » click "Clear Cache".
  4. Check General Takaful app permissions. If any of these permissions required to use your device's features are disenabled, General Takaful might not work.
  5. Uninstall and reinstall General Takaful. If nothing else has worked, completely uninstall General Takaful then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing General Takaful not working


2. Fix General Takaful Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make General Takaful be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to General Takaful not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, General Takaful may not be able to connect to the Internet when running in the background.

Reported Issues