Published by Survey Junkie on Nov 18, 2024

Report an issue with Survey Junkie.
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Why should I report an Issue with Survey Junkie?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Survey Junkie to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Survey Junkie

1. This helps to decrease the chance of disqualification and ensures brands gather trustworthy insights. - Since brands need input from a particular type of person, someone they intend to reach with their product or service, not everyone qualifies for every survey. - Oftentimes, you’ll be taken to a partner site which may require additional screening to determine if you’re eligible and feature a different interface. This is typical.

2. Successful survey completes are rewarded with associated points and you’ll even earn a few points for unsuccessful attempts.

3. Your account will be credited for successful survey completes and you’ll even earn a few points for unsuccessful attempts.

4. Get started and earn 100 points before you complete your first official survey! 1. Signing up is simple.

5. It’s information you already share with search engines, online retailers, and social media platforms - the difference is Survey Junkie rewards you for it.

6. Using Accessibility Services, Surf to Earn gathers information about online searches, site visits, app usage, shopping activity, and ad views.

7. Once you reach 500 points or $5, you can redeem for cash through PayPal or gift cards from Amazon, Walmart, Visa, Target, Starbucks, Sephora, and Apple Store.

8. Survey Junkie is a rewarding, trusted, and fun way to influence brands by sharing what you think through paid surveys.

9. On average, members who complete three surveys daily earn around $40 monthly. Score a monthly bonus.

10. Once you complete your profile, you’ll begin to receive survey matches.

11. The more surveys you complete, the more you earn. - Set yourself up for success by taking your time and providing accurate answers.

Survey Junkie Customer Insights

1. Without a consistent internet connection, the survey will crash along with the entire app.Way too much work for a few cents! It was the best survey app i'd tried at first, but now there's lots of bugs with linking your web access (it keeps turning off in the app or saying its off and its not), and you often complete long surveys only to be told it's full, or you are denied, and aren't rewarded.

2. They also have a weekly bonus to complete 3 surveys over 20 points for 7 days... But there's no surveys or it crashes.It's a great way to earn some pocket change in your free time.

3. I have experienced some minor issues with filling out survey information and then not receiving payment at the end but I believe that was due to me taking the surveys on my mobile device where connectivity can be spotty.

4. Using the browser instead of the app is more effective; sometimes, you need to switch to landscape view, and the app doesn't allow for that; sometimes surveys just won't load right; sometimes there's bugs that get frustrating, but that kinda goes along with interactive things like this.

5. Also if you take surveys in transit, pray that you don't go through a tunnel in the middle of a survey.

6. You start a survey that shows promising rewards and you spend considerable time doing a pre-survey only to find out you don't qualify and they give you about $0.02 worth of credit.

7. It's nice for some pocket change but it's gonna take a bit..The app is functioning quite well but the actual surveys are rather disappointing.

8. A+++Great app! It offers a multiple surveys covering a large variety of topics including food, clothing, entertainment, health, etc.

9. That's quite frustrating.So contrary to my first review, Survey Junkie has not been working.

10. I contacted them for help and they told me the screen with the pink header indicates there is no surveys available.

11. However, it's very common to get disqualified from a survey and not receive the full incentive.

Steps to Troubleshoot & Fix Survey Junkie Issues

1. Fix Survey Junkie Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Survey Junkie: Restarting the app will resolve most errors.
  2. Update the Survey Junkie App. Here is how:
    1. On Android goto PlayStore » Search for "Survey Junkie" » Open Survey Junkie » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Survey Junkie » click "UPDATE".
  3. Clear Survey Junkie app cache: Clearing cached data will force your app to retrieve the latest data directly from Survey Junkie servers.
    1. On Android, goto Settings » Apps » Select "Survey Junkie" » click Storage » click "Clear Cache".
  4. Check Survey Junkie app permissions. If any of these permissions required to use your device's features are disenabled, Survey Junkie might not work.
  5. Uninstall and reinstall Survey Junkie. If nothing else has worked, completely uninstall Survey Junkie then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Survey Junkie not working


2. Fix Survey Junkie Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Survey Junkie be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Survey Junkie not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Survey Junkie may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Hello! Is it possible to withdraw in cryptocurrency? Is it possible to output without verification? I also want to ask in which countries is Survey Junkie available?

    — by Jake Never 5 months ago

  • i just put da wrong verification number in & i need da money before 12 hrs..

    — by mi’kira 2 years ago

  • I cannot redeem my points for money on Survey Junkie, say I need to be verified even though I have redeemed points for months now. I have put my phone number in numerous times like they asked but have yet to hear from anyone. After doing all the work for surveys, you should be able to receive your payment.

    — by Patricia Bailey 3 years ago

  • I have a new email address and phone number. My old email address is mjp747474@redacted I cannot get onto that account. I need assistance in getting into my survey junkie account.

    — by Michael powers 3 years ago