Published by Survey Junkie on Nov 18, 2024

contact Survey Junkie Chat with our AI-based Survey Junkie Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Survey Junkie?



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Why chat with our AI Survey Junkie Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Survey Junkie.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Without a consistent internet connection, the survey will crash along with the entire app.Way too much work for a few cents! It was the best survey app i'd tried at first, but now there's lots of bugs with linking your web access (it keeps turning off in the app or saying its off and its not), and you often complete long surveys only to be told it's full, or you are denied, and aren't rewarded.

2. They also have a weekly bonus to complete 3 surveys over 20 points for 7 days... But there's no surveys or it crashes.It's a great way to earn some pocket change in your free time.

3. I have experienced some minor issues with filling out survey information and then not receiving payment at the end but I believe that was due to me taking the surveys on my mobile device where connectivity can be spotty.

4. Using the browser instead of the app is more effective; sometimes, you need to switch to landscape view, and the app doesn't allow for that; sometimes surveys just won't load right; sometimes there's bugs that get frustrating, but that kinda goes along with interactive things like this.

5. Also if you take surveys in transit, pray that you don't go through a tunnel in the middle of a survey.

6. You start a survey that shows promising rewards and you spend considerable time doing a pre-survey only to find out you don't qualify and they give you about $0.02 worth of credit.

7. It's nice for some pocket change but it's gonna take a bit..The app is functioning quite well but the actual surveys are rather disappointing.

8. A+++Great app! It offers a multiple surveys covering a large variety of topics including food, clothing, entertainment, health, etc.

9. That's quite frustrating.So contrary to my first review, Survey Junkie has not been working.

10. I contacted them for help and they told me the screen with the pink header indicates there is no surveys available.

11. However, it's very common to get disqualified from a survey and not receive the full incentive.

Steps to Troubleshoot & Fix Survey Junkie Issues

1. Fix Survey Junkie Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Survey Junkie: Restarting the app will resolve most errors.
  2. Update the Survey Junkie App. Here is how:
    1. On Android goto PlayStore » Search for "Survey Junkie" » Open Survey Junkie » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Survey Junkie » click "UPDATE".
  3. Clear Survey Junkie app cache: Clearing cached data will force your app to retrieve the latest data directly from Survey Junkie servers.
    1. On Android, goto Settings » Apps » Select "Survey Junkie" » click Storage » click "Clear Cache".
  4. Check Survey Junkie app permissions. If any of these permissions required to use your device's features are disenabled, Survey Junkie might not work.
  5. Uninstall and reinstall Survey Junkie. If nothing else has worked, completely uninstall Survey Junkie then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Survey Junkie not working


2. Fix Survey Junkie Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Survey Junkie be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Survey Junkie not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Survey Junkie may not be able to connect to the Internet when running in the background.

Reported Issues

— 9 months ago by Jake Never

Hello! Is it possible to withdraw in cryptocurrency? Is it possible to output without verification? I also want to ask in which countries is Survey Junkie available?

— 2 years ago by mi’kira

i just put da wrong verification number in & i need da money before 12 hrs..

— 3 years ago by Patricia Bailey

I cannot redeem my points for money on Survey Junkie, say I need to be verified even though I have redeemed points for months now. I have put my phone number in numerous times like they asked but have yet to hear from anyone. After doing all the work for surveys, you should be able to receive your payment.

— 3 years ago by Michael powers

I have a new email address and phone number. My old email address is mjp747474@redacted I cannot get onto that account. I need assistance in getting into my survey junkie account.