Contact StoryToys Rapunzel Customer Service

Why should I report an Issue with StoryToys Rapunzel?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of StoryToys to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. This is a secret great and fun resource for adult foreign language learning as well as for the kids.My daughter loves this!It is really cute 😍Kids live itLove it.

2. I worked fine when I first installed it now it doesnt.Love the Mandarin version.

3. I dont know if this is because I have play pass and in app purchases are not supposed to exist.

4. Every time I try and purchase more books it crashes.

5. Every story from StoryToy are perfect for every age, from 1 year old to 100, boy & girl.

6. The interaction is so fun & fresh... these are definitely NOT princess stories just for girls.

7. My toddler loves this.

8. But it crashes a lot.

1. Fix StoryToys Rapunzel Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart StoryToys Rapunzel: Restarting the app will resolve most errors.
2. Update the StoryToys Rapunzel App. Here is how:
   1. On Android goto PlayStore » Search for "StoryToys Rapunzel" » Open StoryToys Rapunzel » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for StoryToys Rapunzel » click "UPDATE".
3. Clear StoryToys Rapunzel app cache: Clearing cached data will force your app to retrieve the latest data directly from StoryToys Rapunzel servers.
   1. On Android, goto Settings » Apps » Select "StoryToys Rapunzel" » click Storage » click "Clear Cache".
4. Check StoryToys Rapunzel app permissions. If any of these permissions required to use your device's features are disenabled, StoryToys Rapunzel might not work.
5. Uninstall and reinstall StoryToys Rapunzel. If nothing else has worked, completely uninstall StoryToys Rapunzel then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing StoryToys Rapunzel not working

2. Fix StoryToys Rapunzel Server issues & Internet Connection

1. Check network connection: An unstable Internet will make StoryToys Rapunzel be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to StoryToys Rapunzel not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, StoryToys Rapunzel may not be able to connect to the Internet when running in the background.