Published by Teksmobile on Mar 1, 2024

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Why should I report an Issue with Story Time for Kids?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Teksmobile to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Story Time for Kids image 1 contact Story Time for Kids image 2

About Story Time for Kids

1. Parents are enjoying superb reading experiences and enlightening their children with various options available only with Story Time.

2. Story Time is an interactive story telling app that is bundled with beautifully illustrated story books for children.

3. Story Time gives a mesmerizing experience that children can never forget.

4. Story Time brings the classic story characters to life!

5. Each story is bundled with original colourful illustrations, narrations and sound effects!

6. You can give your Phone or Tablet to your kids and they can themselves read the entire story.

7. With Story Time, reading is so much fun.

8. Children not only read but also learn how to read and pronounce the words clearly.

9. While there are many free books, Parents can download samples before purchasing new books.

10. Children meet their favourite characters in an all new way!

11. All the stories highlight the text as its read along.

Story Time Customer Insights

Steps to Troubleshoot & Fix Story Time Issues

1. Fix Story Time Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Story Time: Restarting the app will resolve most errors.
  2. Update the Story Time App. Here is how:
    1. On Android goto PlayStore » Search for "Story Time" » Open Story Time for Kids » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Story Time » click "UPDATE".
  3. Clear Story Time for Kids app cache: Clearing cached data will force your app to retrieve the latest data directly from Story Time servers.
    1. On Android, goto Settings » Apps » Select "Story Time for Kids" » click Storage » click "Clear Cache".
  4. Check Story Time app permissions. If any of these permissions required to use your device's features are disenabled, Story Time might not work.
  5. Uninstall and reinstall Story Time. If nothing else has worked, completely uninstall Story Time then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Story Time not working


2. Fix Story Time Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Story Time be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Story Time not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Story Time may not be able to connect to the Internet when running in the background.

Reported Issues

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